| Authenticity, rapport and interactional justice in frontline service: the moderating role of need for uniqueness KK Lindsey-Hall, S Jaramillo, TL Baker, JM Arnold Journal of Services Marketing 35 (3), 367-380, 2021 | 20 | 2021 |
| An examination of frontline employee–customer incidental similarities in service failure and recovery contexts KK Lindsey‐Hall, S Jaramillo, TL Baker, DG Bachrach Psychology & Marketing 40 (6), 1047-1060, 2023 | 6 | 2023 |
| Taking the measure of net promoter score: An assessment of construct and predictive validity S Jaramillo, G Deitz, JD Hansen, E Babakus International Journal of Market Research 66 (2-3), 278-302, 2024 | 1 | 2024 |
| Estudio de mercado para determinar patrones de movilidad activa de mujeres y determinantes de la toma de decisiones de movilidad en la ciudad de Medellín L Rojas de Francisco, MC Mejía, S Jaramillo, MJ Gaviria, PA Hinestroza, ... | | 2021 |
| User Acceptance of Information Technology Systems as a Driver of Innovation in the Colombian Fashion Industry: An Abstract LM Ceballos, AM Ortega, LE Torres, S Jaramillo Academy of Marketing Science Annual Conference, 171-172, 2020 | | 2020 |
| Understanding the role of self-conscious emotions in service encounters S Jaramillo The University of Alabama Libraries Digital Collections, 2020 | | 2020 |
| Understanding the Role of Self-Conscious Emotions in Service Encounters MSJ Echeverri The University of Alabama, 2020 | | 2020 |
| Caracterización de los saludos en los encuentros de servicio de alto contacto en Medellín S Jaramillo Universidad EAFIT, 2016 | | 2016 |
Kris (Kristina) Lindsey HallDepartment of Marketing, Louisiana State UniversityVerified email at lsu.edu
