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Woo Gon Kim
Woo Gon Kim
Dedman Professor of Hospitality Management, Dedman College of Hospitality, Florida State University
Bestätigte E-Mail-Adresse bei fsu.edu
Titel
Zitiert von
Zitiert von
Jahr
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
K Ryu, HR Lee, WG Kim
International journal of contemporary hospitality management 24 (2), 200-223, 2012
18792012
The relationship between brand equity and firms’ performance in luxury hotels and chain restaurants
H Kim, WG Kim
Tourism management 26 (4), 549-560, 2005
11942005
The effect of consumer‐based brand equity on firms’ financial performance
H Kim, W Gon Kim, JA An
Journal of consumer marketing 20 (4), 335-351, 2003
10762003
Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type
WG Kim, YJ Moon
International journal of hospitality management 28 (1), 144-156, 2009
10042009
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
TT Kim, WG Kim, HB Kim
Tourism management 30 (1), 51-62, 2009
9472009
The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance
YJ Kim, WG Kim, HM Choi, K Phetvaroon
International journal of hospitality management 76, 83-93, 2019
8952019
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
WG Kim, CYN Ng, Y Kim
international journal of hospitality management 28 (1), 10-17, 2009
8182009
Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant
WG Kim, JK Leong, YK Lee
International Journal of Hospitality Management 24 (2), 171-193, 2005
8072005
The impact of the SARS outbreak on Taiwanese hotel stock performance: An event-study approach
MH Chen, SCS Jang, WG Kim
International Journal of Hospitality Management 26 (1), 200-212, 2007
7442007
The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance
WG Kim, RA Brymer
International Journal of Hospitality Management 30 (4), 1020-1026, 2011
6682011
Antecedents and consequences of relationship quality in hotel industry
WG Kim, Y Cha
International journal of hospitality management 21 (4), 321-338, 2002
6572002
Measuring customer-based restaurant brand equity
WG Kim, HB Kim
Cornell hotel and restaurant administration quarterly 45 (2), 115-131, 2004
6492004
Effects of an online virtual community on customer loyalty and travel product purchases
WG Kim, C Lee, SJ Hiemstra
Tourism management 25 (3), 343-355, 2004
5452004
The effectiveness of managing social media on hotel performance
WG Kim, H Lim, RA Brymer
International Journal of Hospitality Management 44, 165-171, 2015
5092015
Effects of relationship marketing on repeat purchase and word of mouth
WG Kim, JS Han, E Lee
Journal of Hospitality & Tourism Research 25 (3), 272-288, 2001
5062001
Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants
YJ Jang, WG Kim, MA Bonn
International journal of hospitality management 30 (4), 803-811, 2011
4872011
Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks
F Ali, WG Kim, J Li, HM Jeon
Journal of destination marketing & management 7, 1-11, 2018
4582018
Predictors of relationship quality and relationship outcomes in luxury restaurants
WG Kim, YK Lee, YJ Yoo
Journal of Hospitality & Tourism Research 30 (2), 143-169, 2006
4512006
Multidimensional customer-based brand equity and its consequences in midpriced hotels
WG Kim, B Jin-Sun, HJ Kim
Journal of Hospitality & Tourism Research 32 (2), 235-254, 2008
3822008
Determinants of Chinese hotel customers’ e-satisfaction and purchase intentions
WG Kim, X Ma, DJ Kim
Tourism Management 27 (5), 890-900, 2006
3752006
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