Woo Gon Kim
Woo Gon Kim
Dedman Professor of Hospitality Management, Dedman College of Hospitality, Florida State University
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The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
K Ryu, HR Lee, WG Kim
International journal of contemporary hospitality management 24 (2), 200-223, 2012
The relationship between brand equity and firms’ performance in luxury hotels and chain restaurants
H Kim, WG Kim
Tourism management 26 (4), 549-560, 2005
The effect of consumer‐based brand equity on firms’ financial performance
H Kim, W Gon Kim, JA An
Journal of consumer marketing 20 (4), 335-351, 2003
Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type
WG Kim, YJ Moon
International journal of hospitality management 28 (1), 144-156, 2009
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
TT Kim, WG Kim, HB Kim
Tourism management 30 (1), 51-62, 2009
The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance
YJ Kim, WG Kim, HM Choi, K Phetvaroon
International journal of hospitality management 76, 83-93, 2019
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
WG Kim, CYN Ng, Y Kim
international journal of hospitality management 28 (1), 10-17, 2009
Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant
WG Kim, JK Leong, YK Lee
International Journal of Hospitality Management 24 (2), 171-193, 2005
The impact of the SARS outbreak on Taiwanese hotel stock performance: An event-study approach
MH Chen, SCS Jang, WG Kim
International Journal of Hospitality Management 26 (1), 200-212, 2007
The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance
WG Kim, RA Brymer
International Journal of Hospitality Management 30 (4), 1020-1026, 2011
Antecedents and consequences of relationship quality in hotel industry
WG Kim, Y Cha
International journal of hospitality management 21 (4), 321-338, 2002
Measuring customer-based restaurant brand equity
WG Kim, HB Kim
Cornell hotel and restaurant administration quarterly 45 (2), 115-131, 2004
Effects of an online virtual community on customer loyalty and travel product purchases
WG Kim, C Lee, SJ Hiemstra
Tourism management 25 (3), 343-355, 2004
The effectiveness of managing social media on hotel performance
WG Kim, H Lim, RA Brymer
International Journal of Hospitality Management 44, 165-171, 2015
Effects of relationship marketing on repeat purchase and word of mouth
WG Kim, JS Han, E Lee
Journal of Hospitality & Tourism Research 25 (3), 272-288, 2001
Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants
YJ Jang, WG Kim, MA Bonn
International journal of hospitality management 30 (4), 803-811, 2011
Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks
F Ali, WG Kim, J Li, HM Jeon
Journal of destination marketing & management 7, 1-11, 2018
Predictors of relationship quality and relationship outcomes in luxury restaurants
WG Kim, YK Lee, YJ Yoo
Journal of Hospitality & Tourism Research 30 (2), 143-169, 2006
Multidimensional customer-based brand equity and its consequences in midpriced hotels
WG Kim, B Jin-Sun, HJ Kim
Journal of Hospitality & Tourism Research 32 (2), 235-254, 2008
Determinants of Chinese hotel customers’ e-satisfaction and purchase intentions
WG Kim, X Ma, DJ Kim
Tourism Management 27 (5), 890-900, 2006
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