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Woo Gon Kim
Woo Gon Kim
Dedman Professor of Hospitality Management, Dedman College of Hospitality, Florida State University
Bestätigte E-Mail-Adresse bei fsu.edu
Titel
Zitiert von
Zitiert von
Jahr
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
K Ryu, HR Lee, WG Kim
International journal of contemporary hospitality management, 2012
15532012
The relationship between brand equity and firms’ performance in luxury hotels and chain restaurants
H Kim, WG Kim
Tourism management 26 (4), 549-560, 2005
10772005
The effect of consumer‐based brand equity on firms’ financial performance
H Kim, WG Kim, JA An
Journal of consumer marketing 20 (4), 335-351, 2003
9792003
Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type
WG Kim, YJ Moon
International journal of hospitality management 28 (1), 144-156, 2009
8712009
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
TT Kim, WG Kim, HB Kim
Tourism management 30 (1), 51-62, 2009
8572009
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
WG Kim, CYN Ng, Y Kim
international journal of hospitality management 28 (1), 10-17, 2009
7272009
Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant
WG Kim, JK Leong, YK Lee
International Journal of Hospitality Management 24 (2), 171-193, 2005
7182005
Antecedents and consequences of relationship quality in hotel industry
WG Kim, Y Cha
International Journal of Hospitality Management 21 (4), 321-338, 2002
6062002
Measuring customer-based restaurant brand equity
WG Kim, HB Kim
Cornell hotel and restaurant administration Quarterly 45 (2), 115-131, 2004
6042004
The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance
WG Kim, RA Brymer
International Journal of Hospitality Management 30 (4), 1020-1026, 2011
5622011
The impact of the SARS outbreak on Taiwanese hotel stock performance: an event-study approach
MH Chen, SCS Jang, WG Kim
International Journal of Hospitality Management 26 (1), 200-212, 2007
5442007
The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance
YJ Kim, WG Kim, HM Choi, K Phetvaroon
International Journal of Hospitality Management 76, 83-93, 2019
5022019
Effects of an online virtual community on customer loyalty and travel product purchases
WG Kim, C Lee, SJ Hiemstra
Tourism management 25 (3), 343-355, 2004
5002004
Effects of relationship marketing on repeat purchase and word of mouth
WG Kim, JS Han, E Lee
Journal of Hospitality & Tourism Research 25 (3), 272-288, 2001
4602001
Predictors of relationship quality and relationship outcomes in luxury restaurants
WG Kim, YK Lee, YJ Yoo
Journal of Hospitality & Tourism Research 30 (2), 143-169, 2006
4122006
The effectiveness of managing social media on hotel performance
WG Kim, H Lim, RA Brymer
International Journal of Hospitality Management 44, 165-171, 2015
4032015
Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants
YJ Jang, WG Kim, MA Bonn
International journal of hospitality management 30 (4), 803-811, 2011
4012011
Multidimensional customer-based brand equity and its consequences in midpriced hotels
WG Kim, B Jin-Sun, HJ Kim
Journal of Hospitality & Tourism Research 32 (2), 235-254, 2008
3452008
Determinants of Chinese hotel customers’ e-satisfaction and purchase intentions
WG Kim, X Ma, DJ Kim
Tourism Management 27 (5), 890-900, 2006
3422006
Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks
F Ali, WG Kim, J Li, HM Jeon
Journal of destination marketing & management 7, 1-11, 2018
3362018
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