Po-Ju Chen
Po-Ju Chen
Michael P. Johnson Distinguished Professor of Business, Department Chair, Hospitality and Tourism
Verified email at nccu.edu
Title
Cited by
Cited by
Year
International students’ image of rural Pennsylvania as a travel destination
PJ Chen, DL Kerstetter
Journal of travel research 37 (3), 256-266, 1999
5881999
Examining the motivation, perceived performance, and behavioral intentions of convention attendees: Evidence from a regional conference
D Severt, Y Wang, PJ Chen, D Breiter
Tourism management 28 (2), 399-408, 2007
5142007
Generational differences in work values: a study of hospitality management
PJ Chen, Y Choi
International Journal of Contemporary Hospitality Management, 2008
4482008
The relationship between travel constraints and destination image: A case study of Brunei
HJ Chen, PJ Chen, F Okumus
Tourism Management 35, 198-208, 2013
1652013
Empowerment in hospitality organizations: Customer orientation and organizational support
H Ro, PJ Chen
International Journal of Hospitality Management 30 (2), 422-428, 2011
1262011
Testing the impact of a promotional video on destination image change: Application of China as a tourism destination
A Shani, PJ Chen, Y Wang, N Hua
International Journal of Tourism Research 12 (2), 116-133, 2010
1192010
Engaging customers in value co-creation or co-destruction online
T Zhang, C Lu, E Torres, PJ Chen
Journal of Services Marketing, 2018
962018
From high-touch to high-tech: COVID-19 drives robotics adoption
Z Zeng, PJ Chen, AA Lew
Tourism Geographies 22 (3), 724-734, 2020
952020
Managing customer citizenship behaviour: The moderating roles of employee responsiveness and organizational reassurance
VWS Tung, PJ Chen, M Schuckert
Tourism Management 59, 23-35, 2017
692017
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
C Prentice, PJ Chen, B King
International Journal of Hospitality Management 35, 225-236, 2013
682013
Differences between male and female sport event tourists: A qualitative study
PJ Chen
International Journal of Hospitality Management 29 (2), 277-290, 2010
642010
Sport tourists' loyalty: A conceptual model
PJ Chen
Journal of Sport Tourism 11 (3-4), 201-237, 2006
642006
Mediating perceived travel constraints: The role of destination image
PJ Chen, N Hua, Y Wang
Journal of Travel & Tourism Marketing 30 (3), 201-221, 2013
522013
A latent structure factor analytic approach for customer satisfaction measurement
J Wu, DS WS, PJ Chen, YY Fu
Marketing Letters 17 (3), 221-238, 2006
442006
Exploring urban tourism crowding in Shanghai via crowdsourcing geospatial data
B Shi, J Zhao, PJ Chen
Current Issues in Tourism 20 (11), 1186-1209, 2017
422017
Perceived Constraints to State Park Visitation: A Comparison of Former-Users and Non-Users.
DL Kerstetter, HC Zinn, AR Graefe, PJ Chen
Journal of Park & Recreation Administration 20 (1), 2002
392002
The attributes, consequences, and values associated with event sport tourists' behavior: A Means–End Chain approach
PJ Chen
Event Management 10 (1), 1-22, 2006
322006
Exploring unspoken words: Using ZMET to depict family vacationer mental models
PJ Chen
Advances in hospitality and leisure, 2008
252008
Sport club: Understanding fans' loyalty
PJ Chen
University of Central Florida, 1-21, 2004
192004
Customer emotions minute by minute: How guests experience different emotions within the same service environment
EN Torres, W Wei, N Hua, PJ Chen
International Journal of Hospitality Management 77, 128-138, 2019
172019
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