| International students’ image of rural Pennsylvania as a travel destination PJ Chen, DL Kerstetter Journal of travel research 37 (3), 256-266, 1999 | 588 | 1999 |
| Examining the motivation, perceived performance, and behavioral intentions of convention attendees: Evidence from a regional conference D Severt, Y Wang, PJ Chen, D Breiter Tourism management 28 (2), 399-408, 2007 | 514 | 2007 |
| Generational differences in work values: a study of hospitality management PJ Chen, Y Choi International Journal of Contemporary Hospitality Management, 2008 | 448 | 2008 |
| The relationship between travel constraints and destination image: A case study of Brunei HJ Chen, PJ Chen, F Okumus Tourism Management 35, 198-208, 2013 | 165 | 2013 |
| Empowerment in hospitality organizations: Customer orientation and organizational support H Ro, PJ Chen International Journal of Hospitality Management 30 (2), 422-428, 2011 | 126 | 2011 |
| Testing the impact of a promotional video on destination image change: Application of China as a tourism destination A Shani, PJ Chen, Y Wang, N Hua International Journal of Tourism Research 12 (2), 116-133, 2010 | 119 | 2010 |
| Engaging customers in value co-creation or co-destruction online T Zhang, C Lu, E Torres, PJ Chen Journal of Services Marketing, 2018 | 96 | 2018 |
| From high-touch to high-tech: COVID-19 drives robotics adoption Z Zeng, PJ Chen, AA Lew Tourism Geographies 22 (3), 724-734, 2020 | 95 | 2020 |
| Managing customer citizenship behaviour: The moderating roles of employee responsiveness and organizational reassurance VWS Tung, PJ Chen, M Schuckert Tourism Management 59, 23-35, 2017 | 69 | 2017 |
| Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts C Prentice, PJ Chen, B King International Journal of Hospitality Management 35, 225-236, 2013 | 68 | 2013 |
| Differences between male and female sport event tourists: A qualitative study PJ Chen International Journal of Hospitality Management 29 (2), 277-290, 2010 | 64 | 2010 |
| Sport tourists' loyalty: A conceptual model PJ Chen Journal of Sport Tourism 11 (3-4), 201-237, 2006 | 64 | 2006 |
| Mediating perceived travel constraints: The role of destination image PJ Chen, N Hua, Y Wang Journal of Travel & Tourism Marketing 30 (3), 201-221, 2013 | 52 | 2013 |
| A latent structure factor analytic approach for customer satisfaction measurement J Wu, DS WS, PJ Chen, YY Fu Marketing Letters 17 (3), 221-238, 2006 | 44 | 2006 |
| Exploring urban tourism crowding in Shanghai via crowdsourcing geospatial data B Shi, J Zhao, PJ Chen Current Issues in Tourism 20 (11), 1186-1209, 2017 | 42 | 2017 |
| Perceived Constraints to State Park Visitation: A Comparison of Former-Users and Non-Users. DL Kerstetter, HC Zinn, AR Graefe, PJ Chen Journal of Park & Recreation Administration 20 (1), 2002 | 39 | 2002 |
| The attributes, consequences, and values associated with event sport tourists' behavior: A Means–End Chain approach PJ Chen Event Management 10 (1), 1-22, 2006 | 32 | 2006 |
| Exploring unspoken words: Using ZMET to depict family vacationer mental models PJ Chen Advances in hospitality and leisure, 2008 | 25 | 2008 |
| Sport club: Understanding fans' loyalty PJ Chen University of Central Florida, 1-21, 2004 | 19 | 2004 |
| Customer emotions minute by minute: How guests experience different emotions within the same service environment EN Torres, W Wei, N Hua, PJ Chen International Journal of Hospitality Management 77, 128-138, 2019 | 17 | 2019 |
Youcheng WangUniversity of central FloridaVerified email at ucf.edu
