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Philipp Reinhard
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Nachhaltigkeitskriterien für künstliche Intelligenz
F Rohde, J Wagner, P Reinhard, U Petschow, A Meyer, M Voß, A Mollen
Schriftenreihe des IÖW 220, 21, 2021
262021
A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-creation Perspective
P Reinhard, MM Li, E Dickhaut, C Reh, C Peters, JM Leimeister
International Conference on Design Science Research in Information Systems …, 2023
42023
Broadening the perspective for sustainable artificial intelligence: sustainability criteria and indicators for Artificial Intelligence systems
F Rohde, J Wagner, A Meyer, P Reinhard, M Voss, U Petschow, A Mollen
Current Opinion in Environmental Sustainability 66, 101411, 2024
22024
Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees
P Reinhard, M Li, C Peters, JM Leimeister
2*2024
Towards designing an AI-based conversational agent for on-the-job training of customer support novices
P Reinhard, D Wischer, N Verlande, N Neis, M Li
International Conference on Design Science Research (DESRIST), 2023
22023
Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-Based Textual Data Quality Enrichment
P Reinhard, MM Li, E Dickhaut, C Peters, JM Leimeister
International Conference on Design Science Research in Information Systems …, 2023
22023
A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study
MM Li, P Reinhard, C Peters, S Oeste-Reiss, JM Leimeister
Information Systems 120, 102311, 2024
12024
Broadening the perspective for sustainable AI: Comprehensive sustainability criteria and indicators for AI systems
F Rohde, J Wagner, A Meyer, P Reinhard, M Voss, U Petschow
arXiv preprint arXiv:2306.13686, 2023
12023
LET EMPLOYEES TRAIN THEIR OWN CHATBOTS: DESIGN OF GENERATIVE AI-ENABLED DELEGATION SYSTEMS
P Reinhard, MM Li, C Peters, JM Leimeister
2024
Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction
P Reinhard, N Neis, L Kolb, D Wischer, MM Li, A Winkelmann, ...
2024
Hybrid Intelligence Service Support
C Peters, B Langes, P Reinhard, M Li, S Hermann, R Katzenberger, ...
ISF München, 2023
2023
Towards an Employee-Centered Design for Human-AI Collaboration: How Work Design Theory Informs the Design of AI Systems
P Reinhard, MM Li, JM Leimeister
Pre-ICIS Workshop on the Changing Nature of Work (SIG 11th CNoW). Copenhagen …, 2022
2022
Der Smart-City-Markt in Deutschland: 2021-2026
A Hildebrand, N Jakopin, P Reinhard, L Riegel
2021
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