German F. Retana
German F. Retana
Assistant Professor, INCAE Business School
Verified email at - Homepage
Cited by
Cited by
Proactive customer education, customer retention, and demand for technology support: Evidence from a field experiment
GF Retana, C Forman, DJ Wu
Manufacturing & Service Operations Management 18 (1), 34-50, 2016
Technology Support and Post-Adoption IT Service Use
GF Retana, C Forman, S Narasimhan, MF Niculescu, DJ Wu
MIS quarterly 42 (3), 961-A7, 2018
Technology Support and IT Use: Evidence from the Cloud
GF Retana, C Forman, S Narasimhan, MF Niculescu, DJ Wu
Available at SSRN 2165649, 2014
The shift to cloud computing: A slow train comin'?
EA Whitley, J Mooney, G Retana, P Reynolds, W Venters
ICIS, 2013
Technology Support and Demand for Cloud Infrastructure Services: The Role of Service Providers
GF Retana
Georgia Institute of Technology, 2013
Learning and business value of information systems: The case of customs automation system implementation
T Wu, C Forman, S Narasimhan, G Retana, S Slaughter, S Urbina
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