Sunil Mithas
Sunil Mithas
University of South Florida
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Cited by
Cited by
Customer satisfaction and stock prices: High returns, low risk
C Fornell, S Mithas, FV Morgeson III, MS Krishnan
Journal of marketing 70 (1), 3-14, 2006
Why do customer relationship management applications affect customer satisfaction?
S Mithas, MS Krishnan, C Fornell
Journal of Marketing 69 (4), 201-209, 2005
How information management capability influences firm performance
S Mithas, N Ramasubbu, V Sambamurthy
MIS quarterly, 237-256, 2011
Information technology and firm profitability: mechanisms and empirical evidence
S Mithas, A Tafti, I Bardhan, JM Goh
Mis Quarterly, 205-224, 2012
Transforming decision-making processes: a research agenda for understanding the impact of business analytics on organisations
R Sharma, S Mithas, A Kankanhalli
European Journal of Information Systems 23 (4), 433-441, 2014
How a firm's competitive environment and digital strategic posture influence digital business strategy
S Mithas, A Tafti, W Mitchell
MIS quarterly, 511-536, 2013
Misplaced trust? Exploring the structure of the e-government-citizen trust relationship
FV Morgeson III, D VanAmburg, S Mithas
Journal of Public Administration Research and Theory 21 (2), 257-283, 2011
How information technology strategy and investments influence firm performance: Conjecture and empirical evidence
S Mithas, RT Rust
Mis Quarterly 40 (1), 223-245, 2016
Designing web sites for customer loyalty across business domains: A multilevel analysis
S Mithas, N Ramasubbu, MS Krishnan, C Fornell
Journal of management information systems 23 (3), 97-127, 2006
A field study of RFID deployment and return expectations
J Whitaker, S Mithas, MS Krishnan
Production and Operations Management 16 (5), 599-612, 2007
Is the world flat or spiky? Information intensity, skills, and global service disaggregation
S Mithas, J Whitaker
Information systems research 18 (3), 237-259, 2007
Work dispersion, process-based learning, and offshore software development performance
N Ramasubbu, S Mithas, MS Krishnan, CF Kemerer
MIS quarterly, 437-458, 2008
Information technology, production process outsourcing, and manufacturing plant performance
I Bardhan, J Whitaker, S Mithas
Journal of Management Information Systems 23 (2), 13-40, 2006
Information technology outsourcing and non-IT operating costs: An empirical investigation
K Han, S Mithas
Mis Quarterly, 315-331, 2013
Does E‐government measure up to E‐Business? Comparing end user perceptions of US federal government and E‐business web sites
FV Morgeson III, S Mithas
Public Administration Review 69 (4), 740-752, 2009
Leveraging customer involvement for fueling innovation: The role of relational and analytical information processing capabilities
T Saldanha, S Mithas, MS Krishnan
MIS quarterly 41 (1), 267-286, 2017
Human capital and institutional effects in the compensation of information technology professionals in the United States
S Mithas, MS Krishnan
Management Science 54 (3), 415-428, 2008
Performance impacts of strategy, information technology applications, and business process outsourcing in US manufacturing plants
I Bardhan, S Mithas, S Lin
Production and Operations Management 16 (6), 747-762, 2007
Do auction parameters affect buyer surplus in e‐auctions for procurement?
S Mithas, JL Jones
Production and Operations Management 16 (4), 455-470, 2007
The effect of information technology–enabled flexibility on formation and market value of alliances
A Tafti, S Mithas, MS Krishnan
Management science 59 (1), 207-225, 2013
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