A simulation-based decision support system for industrial field service network planning P Hertz, S Cavalieri, GR Finke, A Duchi, P Schönsleben Simulation 90 (1), 69-84, 2014 | 29 | 2014 |
Toward the integrated determination of a strategic production network design, distribution network design, service network design, and transport network design for … P Schönsleben, AM Radke, J Plehn, G Finke, P Hertz ETH Zürich, 2015 | 12 | 2015 |
A Process Reference Model for Service Delivery in After-Sales Field Service Networks. P Hertz, GR Finke, S Verhasselt Proceedings of the APMS 2011 International Conference: Advances in …, 2011 | 10 | 2011 |
Uncertainties in after-sales field service networks GR Finke, P Hertz The 2nd International Research Symposium in Service Management (IRSSM-2) 2011, 2011 | 8 | 2011 |
Leistungsmessung industrieller Services: Auf welche Leistungs-Dimensionen kommt es an? GR Finke, M Wandfluh, P Hertz Industrie Management 29 (1), 19-23, 2013 | 6 | 2013 |
A simulation enabled procedure for eco-efficiency optimization in production systems A Sproedt, J Plehn, P Hertz Advances in Production Management Systems. Sustainable Production and …, 2013 | 6 | 2013 |
Industrial field service network planning: Existing methods in supply chain planning and modeling and their applicability for field services P Hertz, GR Finke, P Schönsleben ICSSSM12, 258-263, 2012 | 6 | 2012 |
Industrial Field Service Network Planning: A formal conceptual model for planning and support system for decision making P Hertz ETH Zurich, 2013 | 5 | 2013 |
Categorization and parameterization of network elements in after-sales field services GR Finke, P Hertz, S Verhasselt Proceedings of the APMS 2011 international conference–advances in production …, 2011 | 5 | 2011 |
Industrial field service network performance measurement Performance dimensions and indicators for service providers GR Finke, P Hertz, P Schönsleben ICSSSM12, 499-504, 2012 | 3 | 2012 |
State of the Art in Strategic After-Sales Field Service Network and Resource Planning in the Machine and Plant Engineering Industry P Hertz, GR Finke Proceedings of The 2nd International Research Symposium in Service …, 2011 | 2 | 2011 |
Service supply chain planning for industrial services–design and application of a decision support tool P Hertz, A Sproedt Advances in Production Management Systems. Sustainable Production and …, 2013 | 1 | 2013 |
Unterstützung des Designs von Produktionssystemen durch Operations Research P Hertz, K Bunse, M Helmdach, T Sommer-Dittrich Industrie Management 3, 21-24, 2011 | | 2011 |
Fabrikplanung-Unterstützung des Designs von Produktionssystemen durch Methoden des Operations Research P Hertz, K Bunse, M Helmdach, T Sommer-Dittrich Industrie Management 27 (3), 21, 2011 | | 2011 |
Game on: Die Videospiel-Industrie startet durch P Jäger, R Einstein, P Hertz, G von Krogh IO New Management 78 (10), 42-45, 2009 | | 2009 |
Game on: die Videospiel-Industrie startet durch-Wahrend die Unterhaltungsindustrie serbelt, trumpft die Videospiel-Industrie mit zweistelligem Umsatzwachstum auf. Dies, weil … P Jager, R Einstein, P Hertz, G von Krogh IO New Management 78 (10), 42, 2009 | | 2009 |
industrieller Services GR Finke, M Wandfluh, P Hertz Industrie Management 1/2013-Vierte industrielle Revolution, 19, 0 | | |