| The effect of management commitment to service quality on employees' affective and performance outcomes E Babakus, U Yavas, OM Karatepe, T Avci Journal of the Academy of marketing Science 31 (3), 272-286, 2003 | 1069 | 2003 |
| Antecedents and outcomes of service recovery performance: an empirical study of frontline employees in Turkish banks U Yavas, OM Karatepe, T Avci, M Tekinkus International Journal of Bank Marketing 21 (5), 255-265, 2003 | 226 | 2003 |
| Measuring service quality of travel agents: evidence from Northern Cyprus N Johns, T Avci, OM Karatepe The Service Industries Journal 24 (3), 82-100, 2004 | 223 | 2004 |
| Customer incivility and employees' outcomes in the hotel: Testing the mediating role of emotional exhaustion UV Alola, OA Olugbade, T Avci, A Öztüren Tourism Management Perspectives 29, 9-17, 2019 | 186 | 2019 |
| Does causality between geopolitical risk, tourism and economic growth matter? Evidence from Turkey S Saint Akadiri, KK Eluwole, AC Akadiri, T Avci Journal of Hospitality and Tourism Management 43, 273-277, 2020 | 157 | 2020 |
| Customer complaints and organizational responses: a study of hotel guests in Northern Cyprus U Yavas, OM Karatepe, E Babakus, T Avci Journal of Hospitality & Leisure Marketing 11 (2-3), 31-46, 2004 | 153 | 2004 |
| Does gender moderate the effects of role stress in frontline service jobs? OM Karatepe, U Yavas, E Babakus, T Avci Journal of Business Research 59 (10-11), 1087-1093, 2006 | 117 | 2006 |
| Another look into the Knowledge Attitude Practice (KAP) model for food control: An investigation of the mediating role of food handlers’ attitudes VS Kwol, KK Eluwole, T Avci, TT Lasisi Food control 110, 107025, 2020 | 102 | 2020 |
| Propensity to trust and knowledge sharing behavior: An evaluation of importance-performance analysis among Nigerian restaurant employees OA Ogunmokun, KK Eluwole, T Avci, TT Lasisi, JE Ikhide Tourism management perspectives 33, 100590, 2020 | 93 | 2020 |
| Measuring service quality in the hotel industry: Evidences from Northern Cyprus OM Karatepe, T AVCI Anatolia 13 (1), 19-32, 2002 | 90 | 2002 |
| The effects of psychological capital and work engagement on nurses’ lateness attitude and turnover intentions OM Karatepe, T Avci Journal of management Development 36 (8), 1029-1039, 2017 | 89 | 2017 |
| A conceptual model for green human resource management: Indicators, differential pathways, and multiple pro-environmental outcomes E Ari, OM Karatepe, H Rezapouraghdam, T Avci Sustainability 12 (17), 7089, 2020 | 84 | 2020 |
| Organization sustainability through human resource capital: The impacts of supervisor incivility and self-efficacy UV Alola, T Avci, A Ozturen Sustainability 10 (8), 2610, 2018 | 74 | 2018 |
| Does team psychological capital moderate the relationship between authentic leadership and negative outcomes: an investigation in the hospitality industry H A Megeirhi, H Kilic, T Avci, B Afsar, AM Abubakar Economic research-Ekonomska istraživanja 31 (1), 927-945, 2018 | 65 | 2018 |
| Consumer well‐being through engagement and innovation in higher education: A conceptual model and research propositions OA Ogunmokun, GI Unverdi‐Creig, H Said, T Avci, KK Eluwole Journal of Public Affairs 21 (1), e2100, 2021 | 47 | 2021 |
| Effects of Job Standardization and Job Satisfaction on Service Quality: A Study of Frontline Employeesin Northern Cyprus OM Karatepe, T Avci, H Arasli Services Marketing Quarterly 25 (3), 1-17, 2004 | 45 | 2004 |
| Impact of corruption and insurgency on tourism performance: a case of a developing country UV Alola, AA Alola, T Avci, A Ozturen International Journal of Hospitality & Tourism Administration 22 (4), 412-428, 2021 | 44 | 2021 |
| Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes KK Eluwole, OM Karatepe, T Avci International Journal of Hospitality Management 102, 103153, 2022 | 41 | 2022 |
| The measurement of job satisfaction: an empirical study of frontline employees in the Northern Cyprus hotel industry OM Karatepe, T Avci, T Karatepe, S Canozer International Journal of Hospitality & Tourism Administration 4 (1), 69-85, 2003 | 41 | 2003 |
| Measuring the quality of airline services: evidence from Northern Cyprus N Kozak, OM Karatepe, T Avci Tourism Analysis 8 (1), 75-87, 2003 | 40 | 2003 |
