Stephanie M. Noble
Stephanie M. Noble
Proffitt's Professor of Marketing
Verified email at utk.edu
Title
Cited by
Cited by
Year
The influence of C2C communications in online brand communities on customer purchase behavior
MT Adjei, SM Noble, CH Noble
Journal of the Academy of Marketing Science 38 (5), 634-653, 2010
7082010
What drives college-age Generation Y consumers?
SM Noble, DL Haytko, J Phillips
Journal of business research 62 (6), 617-628, 2009
7052009
Domo arigato Mr. Roboto: Emergence of automated social presence in organizational frontlines and customers’ service experiences
J Van Doorn, M Mende, SM Noble, J Hulland, AL Ostrom, D Grewal, ...
Journal of service research 20 (1), 43-58, 2017
4332017
Drivers of local merchant loyalty: Understanding the influence of gender and shopping motives
SM Noble, DA Griffith, MT Adjei
Journal of retailing 82 (3), 177-188, 2006
3872006
Cohort segmentation: An exploration of its validity
SM Noble, CD Schewe
Journal of Business Research 56 (12), 979-987, 2003
3132003
Consumer derived utilitarian value and channel utilization in a multi-channel retail context
SM Noble, DA Griffith, MG Weinberger
Journal of Business Research 58 (12), 1643-1651, 2005
3102005
Why customers won't relate: Obstacles to relationship marketing engagement
C Ashley, SM Noble, N Donthu, KN Lemon
Journal of business research 64 (7), 749-756, 2011
2742011
Market segmentation by cohorts: the value and validity of cohorts in America and abroad
CD Schewe, SM Noble
Journal of marketing management 16 (1-3), 129-142, 2000
2742000
Relationship hindrance: why would consumers not want a relationship with a retailer?
SM Noble, J Phillips
Journal of Retailing 80 (4), 289-303, 2004
2722004
The performance implications of entrepreneurial proclivity: A dynamic capabilties approach
DA Griffith, SM Noble, Q Chen
Journal of Retailing 82 (1), 51-62, 2006
2232006
Managing rewards to enhance relational worth
JP Melancon, SM Noble, CH Noble
Journal of the Academy of Marketing Science 39 (3), 341-362, 2011
1692011
Defining moments: Segmenting by cohorts
CD Schewe, GE Meredith, SM Noble
Marketing management 9 (3), 48-53, 2000
1442000
The Future of In-Store Technology
J Nordfaldt, D Grewal, S Noble, AL Roggeveen
Journal of the Academy of Marketing Science, 2019
117*2019
In-store mobile phone use and customer shopping behavior: Evidence from the field
D Grewal, CP Ahlbom, L Beitelspacher, SM Noble, J Nordfält
Journal of Marketing, 2018
1132018
Simply captivating: Understanding consumers' attitudes toward the cinema as an advertising medium
J Phillips, SM Noble
Journal of Advertising 36 (1), 81-94, 2007
982007
When do relationships pay off for small retailers? Exploring targets and contexts to understand the value of relationship marketing
MT Adjei, DA Griffith, SM Noble
Journal of Retailing 85 (4), 493-501, 2009
972009
Let them talk! Managing primary and extended online brand communities for success
CH Noble, SM Noble, MT Adjei
Business horizons 55 (5), 475-483, 2012
872012
Understanding the relationships between commitment and voice: Hypotheses, empirical evidence, and directions for future research
SE Beatty, KE Reynolds, SM Noble, MP Harrison
Journal of Service Research 15 (3), 296-315, 2012
662012
Why customers feel locked into relationships: Using qualitative research to uncover the lock-in factors
MP Harrison, SE Beatty, KE Reynolds, SM Noble
Journal of Marketing Theory and Practice 20 (4), 391-406, 2012
622012
Accumulation versus instant loyalty programs: The influence of controlling policies on customers' commitments
SM Noble, CL Esmark, CH Noble
Journal of Business Research 67 (3), 361-368, 2014
562014
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