Helen Perks
Cited by
Cited by
Effects of consumer perceptions of brand experience on the web: Brand familiarity, satisfaction and brand trust
HY Ha, H Perks
Journal of consumer behaviour: An international research review 4 (6), 438-452, 2005
Characterizing the Role of Design in New Product Development: An Empirically Derived Taxonomy*
H Perks, R Cooper, C Jones
Journal of product innovation management 22 (2), 111-127, 2005
Fresh perspectives on customer experience
JR McColl-Kennedy, A Gustafsson, E Jaakkola, P Klaus, ZJ Radnor, ...
Journal of Services Marketing 29 (6/7), 430-435, 2015
Co‐creation in radical service innovation: a systematic analysis of microlevel processes
H Perks, T Gruber, B Edvardsson
Journal of product innovation management 29 (6), 935-951, 2012
An examination of new product development best practice
KB Kahn, G Barczak, J Nicholas, A Ledwith, H Perks
Journal of product innovation management 29 (2), 180-192, 2012
A bricolage perspective on service innovation
L Witell, H Gebauer, E Jaakkola, W Hammedi, L Patricio, H Perks
Journal of Business Research 79, 290-298, 2017
Network orchestration for value platform development
H Perks, C Kowalkowski, L Witell, A Gustafsson
Industrial marketing management 67, 106-121, 2017
New product development best practice in SME and large organisations: theory vs practice
J Nicholas, A Ledwith, H Perks
European Journal of Innovation Management 14 (2), 227-251, 2011
New service development: a network perspective
F Syson, H Perks
Journal of services marketing 18 (4), 255-266, 2004
Co‐creation with customers: An evolving innovation research field
G Gemser, H Perks
Journal of Product Innovation Management 32 (5), 660-665, 2015
Characterizing customer experience management in business markets
L Witell, C Kowalkowski, H Perks, C Raddats, M Schwabe, O Benedettini, ...
Journal of Business Research 116, 420-430, 2020
Global network configuration for innovation: A study of international fibre innovation
H Perks, R Jeffery
R&D Management 36 (1), 67-83, 2006
Marketing information exchange mechanisms in collaborative new product development: The influence of resource balance and competitiveness
H Perks
Industrial Marketing Management 29 (2), 179-189, 2000
Sources, signs and signalling for fast trust creation in organisational relationships
H Perks, SV Halliday
European Management Journal 21 (3), 338-350, 2003
Elevating design in the organization
P Micheli, H Perks, MB Beverland
Journal of Product Innovation Management 35 (4), 629-651, 2018
An empirical evaluation of R&D–marketing NPD integration in Chinese firms: The Guanxi effect
H Perks, K Kahn, C Zhang
Journal of Product Innovation Management 26 (6), 640-651, 2009
Strategic alliances: partner as customer
H Perks, G Easton
Industrial Marketing Management 29 (4), 327-338, 2000
An exploration of inter-functional integration in the new service development process
H Perks, N Riihela
The Service Industries Journal 24 (6), 37-63, 2004
Market-facing innovation networks: How lead firms partition tasks, share resources and develop capabilities
H Perks, S Moxey
Industrial Marketing Management 40 (8), 1224-1237, 2011
Reflections on context in service research
C Voss, H Perks, R Sousa, L Witell, NV Wünderlich
Journal of Service Management 27 (1), 30-36, 2016
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