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H. Muge Yayla-Kullu
H. Muge Yayla-Kullu
Assoc. Prof. Supply Chain Management, University of Central Florida
Verified email at ucf.edu - Homepage
Title
Cited by
Cited by
Year
Multi‐product quality competition: Impact of resource constraints
HM Yayla‐Küllü, AK Parlaktürk, JM Swaminathan
Production and Operations Management 22 (3), 603-614, 2013
372013
Serving fraudulent consumers? The impact of return policies on retailer's profitability
MA Ülkü, LC Dailey, HM Yayla-Küllü
Service Science 5 (4), 296-309, 2013
362013
Impact of national culture on the quality of information delivery in services
A Gnanlet, HM Yayla-Kullu
Service Business 8, 135-169, 2014
312014
Management of product variety in cellular manufacturing systems
MS Akturk, HM Yayla
International Journal of Flexible Manufacturing Systems 17, 93-117, 2005
252005
A critical evaluation of US airlines' service quality performance: Lower costs vs. satisfied customers
HM Yayla-Kullu, P Tansitpong
Journal of Management and Strategy 4 (4), 1, 2013
202013
Impact of national culture on airline operations
HM Yayla-Kullu, P Tansitpong, A Gnanlet, CM McDermott, JF Durgee
Operations Management Research 8, 101-117, 2015
182015
Employees’ national culture and service quality: An integrative review
HM Yayla-Küllü, P Tansitpong, A Gnanlet, CM McDermott, JF Durgee
Service Science 7 (1), 11-28, 2015
162015
Product Line Flexibility for Agile and Adaptable Operations
HM Yayla‐Küllü, JK Ryan, JM Swaminathan
Production and Operations Management, 2020
152020
Segmentation opportunities for a social planner: Impact of limited resources
HM Yayla‐Küllü, AK Parlaktürk, JM Swaminathan
Decision Sciences 42 (1), 275-296, 2011
112011
Impact of workforce flexibility on quality of care: moderating effects of workload and severity of illness
A Gnanlet, L Sharma, C McDermott, M Yayla-Kullu
International Journal of Operations & Production Management 41 (12), 1785-1806, 2021
82021
Reining in onion prices by introducing a vertically differentiated substitute: Models, analysis, and insights
HM Yayla-Küllü, OD Palsule-Desai, S Gavirneni
Manufacturing & Service Operations Management 24 (6), 3283-3305, 2022
62022
Impact of international presence on service supply chain quality
A Gnanlet, HM Yayla-Kullu
International Journal of Supply Chain Management 2 (3), 2013
62013
Capacity investment and product line decisions of a multiproduct leader and a focus strategy entrant
HM Yayla‐Küllü
Decision Sciences 44 (4), 645-678, 2013
62013
Allocating capacity among quality differentiated products: Evidence from airline industry
HM Yayla-Kullu, P Tansitpong
Journal of Asia-Pacific Business 12 (2), 94-122, 2011
22011
Impact of workforce flexibility on operating costs: empirical evidence from healthcare
A Gnanlet, C McDermott, M Yayla-Kullu
Journal of Asia-Pacific Business 24 (4), 236-253, 2023
12023
The pay equity dilemma women face around the world
HM Yayla-Kullu, L McMurray
Advances in Service Science: Proceedings of the 2018 INFORMS International …, 2019
12019
A DEA methodology to evaluate multidimensional quality performance in hospitals
C McDermott, L O’Neill, G Stock, HM Yayla-Kullu
International Journal of Services Sciences 5 (1), 1-18, 2013
12013
A DEA methodology to evaluate multidimensional quality performance in hospitals
C McDermott, L O'Neill, G Stock, HM Yayla-Kullu
Management Science and Economic Review (MSER) 1 (1), 54-69, 2011
12011
Competing with a focus strategy entrant: Implications on product variety and capacity investments
M Yayla-Kullu, JM Swaminathan
Working Paper). Resselaer Polytechnic Institute, Troy, NY, 2010
12010
Product line design under capacity and competition
HM Yayla-Kullu
The University of North Carolina at Chapel Hill, 2009
12009
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Articles 1–20