| A review of high performance work practices (HPWPs) literature and recommendations for future research in the hospitality industry K Murphy, E Torres, W Ingram, J Hutchinson International Journal of Contemporary Hospitality Management 30 (1), 365-388, 2018 | 103 | 2018 |
| Does mandatory food safety training and certification for restaurant employees improve inspection outcomes? KS Murphy, RB DiPietro, G Kock, JS Lee International Journal of Hospitality Management 30 (1), 150-156, 2011 | 90 | 2011 |
| Hospitality and tourism student engagement and hope during the COVID-19 pandemic YY Zhong, J Busser, V Shapoval, K Murphy Journal of hospitality & tourism education 33 (3), 194-206, 2021 | 74 | 2021 |
| Multi‐unit management key success factors in the casual dining restaurant industry: A case study RB DiPietro, KS Murphy, M Rivera, CC Muller International journal of contemporary hospitality management 19 (7), 524-536, 2007 | 63 | 2007 |
| Measuring Generation Y consumers’ perceptions of green practices at Starbucks: An IPA analysis R Atzori, V Shapoval, KS Murphy Journal of foodservice business research 21 (1), 1-21, 2018 | 61 | 2018 |
| Does service quality really matter at Green restaurants for Millennial consumers? The moderating effects of gender between loyalty and satisfaction V Shapoval, KS Murphy, D Severt Journal of foodservice business research 21 (6), 591-609, 2018 | 59 | 2018 |
| The antecedents and outcomes of food safety motivators for restaurant workers: An expectancy framework KJ Harris, KS Murphy, RB DiPietro, ND Line International Journal of Hospitality Management 63, 53-62, 2017 | 57 | 2017 |
| Critical food safety violations in Florida: Relationship to location and chain vs. non-chain restaurants KJ Harris, RB DiPietro, KS Murphy, G Rivera International Journal of Hospitality Management 38, 57-64, 2014 | 57 | 2014 |
| The research design used to develop a high performance management system construct for US restaurant managers KS Murphy, S Murrmann International Journal of Hospitality Management 28 (4), 547-555, 2009 | 55 | 2009 |
| Dimensions of a high performance management system: an exploratory study of the US casual restaurant segment K Murphy, M Olsen International Journal of Contemporary Hospitality Management 21 (7), 836-853, 2009 | 52 | 2009 |
| Food safety inspections results: A comparison of ethnic-operated restaurants to non-ethnic-operated restaurants KJ Harris, KS Murphy, RB DiPietro, GL Rivera International Journal of Hospitality Management 46, 190-199, 2015 | 49 | 2015 |
| An exploratory case study of factors that impact the turnover intentions and job satisfaction of multi-unit managers in the casual theme segment of the US restaurant industry KS Murphy, RB DiPietro, MA Rivera, CC Muller Journal of Foodservice Business Research 12 (3), 200-218, 2009 | 45 | 2009 |
| The role demographics have on customer involvement in obtaining a hotel discount and implications for hotel revenue management strategy SH Lee, B Bai, K Murphy Journal of Hospitality Marketing & Management 21 (5), 569-588, 2012 | 40 | 2012 |
| There is no ‘I’in recovery: Managements’ perspective of service recovery K Murphy, A Bilgihan, M Kubickova, M Boseo Journal of Quality Assurance in Hospitality & Tourism 16 (3), 303-322, 2015 | 38 | 2015 |
| Multi‐unit managers: training needs and competencies for casual dining restaurants M Rivera, RB DiPietro, KS Murphy, CC Muller International Journal of Contemporary Hospitality Management 20 (6), 616-630, 2008 | 36 | 2008 |
| The impact of compensation on the turnover intentions of Outback Steakhouse managers KS Murphy, JA Williams Journal of Foodservice Business Research 7 (1), 63-80, 2005 | 35 | 2005 |
| Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint M Orlowski, KS Murphy, D Severt Journal of Foodservice Business Research 20 (2), 218-237, 2017 | 33 | 2017 |
| Using service blueprinting to analyze restaurant service efficiency E Hummel, KS Murphy Cornell Hospitality Quarterly 52 (3), 265-272, 2011 | 30 | 2011 |
| The value of the Disney College Program internship and students’ loyalty intentions K Murphy Journal of Hospitality and Tourism Insights 1 (1), 86-102, 2018 | 19 | 2018 |
| A proposed research agenda for the refinement of the high performance work system construct in the US restaurant industry KS Murphy, RB DiPietro, S Murrmann International Journal of Hospitality & Tourism Administration 8 (4), 99-116, 2007 | 17 | 2007 |
Manuel Antonio RiveraAssistant Dean, Rosen College of Hospitality Management, University of Central FloridaBestätigte E-Mail-Adresse bei ucf.edu
