Follow
Kevin S. Murphy
Kevin S. Murphy
Rosen College of Hospitality Management, University of Central Florida
Verified email at ucf.edu - Homepage
Title
Cited by
Cited by
Year
A review of high performance work practices (HPWPs) literature and recommendations for future research in the hospitality industry
K Murphy, E Torres, W Ingram, J Hutchinson
International Journal of Contemporary Hospitality Management 30 (1), 365-388, 2018
1032018
Does mandatory food safety training and certification for restaurant employees improve inspection outcomes?
KS Murphy, RB DiPietro, G Kock, JS Lee
International Journal of Hospitality Management 30 (1), 150-156, 2011
902011
Hospitality and tourism student engagement and hope during the COVID-19 pandemic
YY Zhong, J Busser, V Shapoval, K Murphy
Journal of hospitality & tourism education 33 (3), 194-206, 2021
742021
Multi‐unit management key success factors in the casual dining restaurant industry: A case study
RB DiPietro, KS Murphy, M Rivera, CC Muller
International journal of contemporary hospitality management 19 (7), 524-536, 2007
632007
Measuring Generation Y consumers’ perceptions of green practices at Starbucks: An IPA analysis
R Atzori, V Shapoval, KS Murphy
Journal of foodservice business research 21 (1), 1-21, 2018
612018
Does service quality really matter at Green restaurants for Millennial consumers? The moderating effects of gender between loyalty and satisfaction
V Shapoval, KS Murphy, D Severt
Journal of foodservice business research 21 (6), 591-609, 2018
592018
The antecedents and outcomes of food safety motivators for restaurant workers: An expectancy framework
KJ Harris, KS Murphy, RB DiPietro, ND Line
International Journal of Hospitality Management 63, 53-62, 2017
572017
Critical food safety violations in Florida: Relationship to location and chain vs. non-chain restaurants
KJ Harris, RB DiPietro, KS Murphy, G Rivera
International Journal of Hospitality Management 38, 57-64, 2014
572014
The research design used to develop a high performance management system construct for US restaurant managers
KS Murphy, S Murrmann
International Journal of Hospitality Management 28 (4), 547-555, 2009
552009
Dimensions of a high performance management system: an exploratory study of the US casual restaurant segment
K Murphy, M Olsen
International Journal of Contemporary Hospitality Management 21 (7), 836-853, 2009
522009
Food safety inspections results: A comparison of ethnic-operated restaurants to non-ethnic-operated restaurants
KJ Harris, KS Murphy, RB DiPietro, GL Rivera
International Journal of Hospitality Management 46, 190-199, 2015
492015
An exploratory case study of factors that impact the turnover intentions and job satisfaction of multi-unit managers in the casual theme segment of the US restaurant industry
KS Murphy, RB DiPietro, MA Rivera, CC Muller
Journal of Foodservice Business Research 12 (3), 200-218, 2009
452009
The role demographics have on customer involvement in obtaining a hotel discount and implications for hotel revenue management strategy
SH Lee, B Bai, K Murphy
Journal of Hospitality Marketing & Management 21 (5), 569-588, 2012
402012
There is no ‘I’in recovery: Managements’ perspective of service recovery
K Murphy, A Bilgihan, M Kubickova, M Boseo
Journal of Quality Assurance in Hospitality & Tourism 16 (3), 303-322, 2015
382015
Multi‐unit managers: training needs and competencies for casual dining restaurants
M Rivera, RB DiPietro, KS Murphy, CC Muller
International Journal of Contemporary Hospitality Management 20 (6), 616-630, 2008
362008
The impact of compensation on the turnover intentions of Outback Steakhouse managers
KS Murphy, JA Williams
Journal of Foodservice Business Research 7 (1), 63-80, 2005
352005
Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint
M Orlowski, KS Murphy, D Severt
Journal of Foodservice Business Research 20 (2), 218-237, 2017
322017
Using service blueprinting to analyze restaurant service efficiency
E Hummel, KS Murphy
Cornell Hospitality Quarterly 52 (3), 265-272, 2011
302011
The value of the Disney College Program internship and students’ loyalty intentions
K Murphy
Journal of Hospitality and Tourism Insights 1 (1), 86-102, 2018
192018
A proposed research agenda for the refinement of the high performance work system construct in the US restaurant industry
KS Murphy, RB DiPietro, S Murrmann
International Journal of Hospitality & Tourism Administration 8 (4), 99-116, 2007
172007
The system can't perform the operation now. Try again later.
Articles 1–20