| New service development: learning from and with customers J Matthing, B Sandén, B Edvardsson International Journal of service industry management 15 (5), 479-498, 2004 | 926 | 2004 |
| Key strategies for the successful involvement of customers in the co‐creation of new technology‐based services P Kristensson, J Matthing, N Johansson International journal of service industry management 19 (4), 474-491, 2008 | 864 | 2008 |
| Managing user involvement in service innovation: Experiments with innovating end users PR Magnusson, J Matthing, P Kristensson Journal of Service Research 6 (2), 111-124, 2003 | 649 | 2003 |
| Users as a hidden resource for creativity: Findings from an experimental study on user involvement P Kristensson, PR Magnusson, J Matthing Creativity and innovation management 11 (1), 55-61, 2002 | 298 | 2002 |
| Developing successful technology‐based services: the issue of identifying and involving innovative users J Matthing, P Kristensson, A Gustafsson, A Parasuraman Journal of Services Marketing 20 (5), 288-297, 2006 | 272 | 2006 |
| Involving customers in new service development B Edvardsson, P Kristensson, P Magnusson, J Matthing, A Gustafsson World Scientific, 2006 | 212 | 2006 |
| Customer involvement in new service development J Matthing Karlstad University Studies, 2004 | 32 | 2004 |
| New Service Development: Learning B Sandén, J Matthingſ, B Edvardsson Involving customers in new service development 11, 99, 2006 | 13 | 2006 |
Per KristenssonProfessorVerified email at kau.se
