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Kris (Kristina) Lindsey Hall
Kris (Kristina) Lindsey Hall
Other namesKristina Lindsey-Hall, Kris Lindsey Hall, Kristina K. Lindsey
Department of Marketing, Louisiana State University
Verified email at lsu.edu - Homepage
Title
Cited by
Cited by
Year
A global exploration of big data in the supply chain
RG Richey, TR Morgan, K Lindsey-Hall, FG Adams
International Journal of Physical Distribution & Logistics Management 46 (8 …, 2016
2412016
The importance of product/service quality for frontline marketing employee outcomes: The moderating effect of leader-member exchange (LMX)
KK Lindsey Hall, TL Baker, MC Andrews, TG Hunt, AA Rapp
Journal of Marketing Theory and Practice 24 (1), 23-41, 2016
682016
The influence of interactivity on visit and purchase frequency: The moderating role of website informational features
KM Hood, KJ Shanahan, CD Hopkins, KK Lindsey
Journal of Internet Commerce 14 (3), 294-315, 2015
272015
Authenticity, rapport and interactional justice in frontline service: the moderating role of need for uniqueness
KK Lindsey-Hall, S Jaramillo, TL Baker, JM Arnold
Journal of Services Marketing 35 (3), 367-380, 2021
192021
Collaboration, feedback, and performance: Supply chain insights from service-dominant logic
K Lindsey Hall, J Qi, RG Richey Jr., RK Patil
Journal of Business Research 146, 385-397, 2022
182022
Antecedents and consequences of liking in retail service relationships in China and Greece
I Abosag, TL Baker, KL Hall, AD Voulgari, X Zheng
International Business Review 26 (3), 566-578, 2017
102017
Handbook of research on customer engagement
LD Hollebeek, DE Sprott
Edward Elgar Publishing, 2019
92019
Bridging two tales of engagement: a meta-analytic review of employee engagement and customer engagement in service contexts
EJ Michel, KK Lindsey-Hall, S Kepes, J Qi, MR Leon, LG Weinzimmer, ...
Journal of Service Management 34 (5), 843-866, 2023
82023
Authenticity and Rapport in Frontline Service: Interactional Justice for Unique Customers
J Arnold, K Lindsey Hall, TL Baker
Society for Marketing Advances Conference Proceedings, 2016
82016
An examination of frontline employee–customer incidental similarities in service failure and recovery contexts
KK Lindsey‐Hall, S Jaramillo, TL Baker, DG Bachrach
Psychology & Marketing, 2023
62023
Bridging employee engagement and customer engagement in a service context
J Qi, S Wang, KK Lindsey Hall
Journal of Business Research 160 (113803), 2023
62023
Young adults and US healthcare reform: Views and marketing strategy
K Lindsey, D Spake, M Joseph
Journal of Medical Marketing 11 (4), 312-319, 2011
42011
Not My Circus, Not my Monkeys? Frontline Employee Perceptions of Customer Deviant Behaviors and Service Firms’ Guardianship Policies
PB Fennell, MP Lorenz, KK Lindsey Hall, JM Andzulis
Journal of Service Research 26 (3), 422-440, 2023
32023
A Q&A Primer and Systematic Review of Meta-Analytic Reporting in Organizational Frontline Service Research
KK Lindsey Hall, EJ Michel, S Kepes, JM Qi, LG Weinzimmer, AR Wheeler, ...
Journal of Service Management 34 (5), 995-1020, 2023
32023
Frontline ambidexterity: a systematic review and future research agenda
KK Lindsey-Hall, CL Marti, NM Boylan, TL Baker, JLO Ogilvie
Journal of Personal Selling and Sales Management, 1-25, 2023
12023
The impact of customer engagement behaviors and majority/minority information on the use of online reviews
TL Baker, P Fombelle, C Voorhees, KKL Hall, B Runnalls
Handbook of Research on Customer Engagement, 402-422, 2019
2019
An investigation into the dimensionality of the collaborative economy from a service-dominant logic perspective
KKL Hall
The University of Alabama, 2017
2017
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Articles 1–17