| Service quality and business performance in the UK hotel industry D Harrington, G Akehurst International Journal of Hospitality Management 15 (3), 283-298, 1996 | 131 | 1996 |
| An empirical study of service quality implementation D Harrington, G Akehurst The Service Industries Journal 20 (2), 133-156, 2000 | 113* | 2000 |
| Exploiting managerial capability for innovation in a micro-firm context: New and emerging perspectives within the Irish hotel industry A Kearney, D Harrington, F Kelliher European Journal of Training and Development 38 (1/2), 95-117, 2013 | 80 | 2013 |
| Moving the quality effort forward–the emerging role of the middle manager D Harrington, B Williams Managing Service Quality: An International Journal 14 (4), 297-306, 2004 | 77 | 2004 |
| Defining and dimensionalizing organizational innovativeness P Lynch, MM Walsh, D Harrington | 73 | 2010 |
| Quality management in Irish health care K Ennis, D Harrington International Journal of Health Care Quality Assurance 12 (6), 232-244, 1999 | 67 | 1999 |
| The challenges of implementing quality in the Irish hotel industry M Keating, D Harrington Journal of European Industrial Training 27 (9), 441-453, 2003 | 59 | 2003 |
| A capability based framework for tourism innovativeness M Walsh, P Lynch, D Harrington | 55 | 2010 |
| Managing Quality in Tourism; Theory and Practice D Harrington, T Lenehan Oak Tree Press, Dublin, 1998 | 46 | 1998 |
| Network-facilitated green innovation capability development in micro-firms S Mellett, F Kelliher, D Harrington Journal of Small Business and Enterprise Development 25 (6), 1004-1024, 2018 | 42 | 2018 |
| The challenges of implementing quality in the Irish hotel industry: a review M Keating, D Harrington Managing Service Quality: An International Journal 12 (5), 303-315, 2002 | 42 | 2002 |
| The business school in transition: New opportunities in management development, knowledge transfer and knowledge creation D Harrington, A Kearney Journal of European Industrial Training 35 (2), 116-134, 2011 | 36 | 2011 |
| Are hospital managers ready for value-based healthcare? A review of the management competence literature AP Walsh, D Harrington, P Hines International Journal of Organizational Analysis 28 (1), 49-65, 2020 | 34 | 2020 |
| Embracing and exploiting industry turbulence: The strategic transformation of Aer Lingus DG Harrington, TC Lawton, R Tazeeb Strategic Management in Aviation, 99-106, 2017 | 33 | 2017 |
| In search of excellence in Irish health care K Downey‐Ennis, D Harrington International Journal of Health Care Quality Assurance 15 (2), 65-73, 2002 | 32 | 2002 |
| Quality management in Irish healthcare K Ennis, D Harrington Service Industries Journal 21 (1), 149-168, 2001 | 32 | 2001 |
| Quality management initiatives in Irish hotels—Emerging agendas in a changing environment D Harrington, M Keating Tourism and Hospitality Research 6 (4), 267-283, 2006 | 30 | 2006 |
| Strategizing in the micro firm: A ‘strategy as practice’framework A Kearney, D Harrington, F Kelliher Industry and Higher Education 33 (1), 6-17, 2019 | 29 | 2019 |
| An exploratory investigation into managerial perceptions of service quality in UK hotels D Harrington, G Akehurst Progress in Tourism and Hospitality Research 2 (2), 135-150, 1996 | 27 | 1996 |
| Spreading leader knowledge: investigating a participatory mode of knowledge dissemination among management undergraduates F Kelliher, D Harrington, R Galavan Irish Journal of Management 29 (2), 103-121, 2010 | 26 | 2010 |
Felicity KelliherRIKON Research Group, South East Technological University, IrelandVerified email at setu.ie
