| Understanding the people and performance link: Unlocking the black box J Purcell CIPD Publishing, 2003 | 913 | 2003 |
| Sharing knowledge in knowledge‐intensive firms J Swart, N Kinnie Human resource management journal 13 (2), 60-75, 2003 | 507 | 2003 |
| Satisfaction with HR practices and commitment to the organisation: why one size does not fit all N Kinnie, S Hutchinson, J Purcell, B Rayton, J Swart Human Resource Management Journal 15 (4), 9-29, 2005 | 504 | 2005 |
| 'Fun and surveillance': the paradox of high commitment management in call centres N Kinnie, S Hutchinson, J Purcell International journal of human resource management 11 (5), 967-985, 2000 | 432 | 2000 |
| HRM and business performance J Purcell, N Kinnie The Oxford handbook of human resource management, 2007 | 319 | 2007 |
| People and Performance: How people management impacts on organizational performance J Purcell, N Kinnie, S Hutchinson, B Rayton, J Swart London, CIPD, 2003 | 287* | 2003 |
| People management and performance J Purcell Taylor & Francis, 2008 | 198 | 2008 |
| Evolving high commitment management and the experience of the RAC call centre S Hutchinson, J Purcell, N Kinnie Human Resource Management Journal 10 (1), 63, 2000 | 197 | 2000 |
| Call centres and beyond: a thematic evaluation S Deery, N Kinnie Human Resource Management Journal 12 (4), 3-13, 2002 | 165 | 2002 |
| Organisational learning, knowledge assets and HR practices in professional service firms J Swart, N Kinnie Human Resource Management Journal 20 (1), 64-79, 2010 | 157 | 2010 |
| Employment relations in SMEs: market-driven or customer-shaped? N Kinnie, J Purcell, S Hutchinson, M Terry, M Collinson, H Scarbrough Employee relations 21 (3), 218-236, 1999 | 116 | 1999 |
| Downsizing: is it always lean and mean? N Kinnie, S Hutchinson, J Purcell Personnel review, 1998 | 114 | 1998 |
| Committed to whom? Professional knowledge worker commitment in cross‐boundary organisations N Kinnie, J Swart Human Resource Management Journal 22 (1), 21-38, 2012 | 97 | 2012 |
| Knowledge‐intensive firms: the influence of the client on HR systems J Swart, N Kinnie Human Resource Management Journal 13 (3), 37-55, 2003 | 93 | 2003 |
| Why should I share my knowledge? A multiple foci of commitment perspective J Swart, N Kinnie, Y Van Rossenberg, ZY Yalabik Human Resource Management Journal 24 (3), 269-289, 2014 | 88 | 2014 |
| Call centres and human resource management: a cross-national perspective S Deery, N Kinnie Springer, 2003 | 86 | 2003 |
| Introduction: The nature and management of call centre work S Deery, N Kinnie Call centres and human resource management, 1-22, 2004 | 80 | 2004 |
| Engaged and committed? The relationship between work engagement and commitment in professional service firms ZY Yalabik, Y Van Rossenberg, N Kinnie, J Swart The International Journal of Human Resource Management 26 (12), 1602-1621, 2015 | 78 | 2015 |
| Personnel specialists’ advanced use of information technology evidence and explanations NJ Kinnie, AJ Arthurs Personnel Review, 1996 | 74 | 1996 |
| Influences on the choice of HR system: the network organization perspective NJ Kinnie, J Swart, J Purcell The International Journal of Human Resource Management 16 (6), 1004-1028, 2005 | 68 | 2005 |
Bruce RaytonProfessor of Management, University of Bath School of ManagementVerified email at bath.ac.uk
