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Martin Löfgren
Martin Löfgren
Associate professor, business administration, Karlstad University
Verified email at kau.se
Title
Cited by
Cited by
Year
Financial well-being: A conceptualization and research agenda
EC Brüggen, J Hogreve, M Holmlund, S Kabadayi, M Löfgren
Journal of business research 79, 228-237, 2017
7922017
Reasons for household food waste with special attention to packaging
H Williams, F Wikström, T Otterbring, M Löfgren, A Gustafsson
Journal of cleaner production 24, 141-148, 2012
6722012
Idea generation: customer co‐creation versus traditional market research techniques
L Witell, P Kristensson, A Gustafsson, M Löfgren
Journal of Service Management 22 (2), 140-159, 2011
5372011
Kano's theory of attractive quality and packaging
M Löfgren, L Witell
Quality management journal 12 (3), 7-20, 2005
3382005
Classification of quality attributes
L Witell, M Löfgren
Managing Service Quality: An International Journal 17 (1), 54-73, 2007
2472007
Two decades of using Kano's theory of attractive quality: a literature review
M Löfgren, L Witell
Quality Management Journal 15 (1), 59-75, 2008
2462008
A life cycle perspective on environmental effects of customer focused packaging development
H Williams, F Wikström, M Löfgren
Journal of Cleaner Production 16 (7), 853-859, 2008
1972008
From service for free to service for fee: business model innovation in manufacturing firms
L Witell, M Löfgren
Journal of Service Management 24 (5), 520-533, 2013
1812013
Theory of attractive quality and the Kano methodology–the past, the present, and the future
L Witell, M Löfgren, JJ Dahlgaard
Total Quality Management & Business Excellence 24 (11-12), 1241-1252, 2013
1452013
Winning at the first and second moments of truth: an exploratory study
M Löfgren
Managing Service Quality: An International Journal 15 (1), 102-115, 2005
1392005
Customer satisfaction in the first and second moments of truth
M Löfgren, L Witell, A Gustafsson
Journal of Product & Brand Management 17 (7), 463-474, 2008
1022008
Theory of attractive quality and life cycles of quality attributes
M Löfgren, L Witell, A Gustafsson
The TQM Journal 23 (2), 235-246, 2011
1012011
Identifying ideas of attractive quality in the innovation process
L Witell, M Löfgren, A Gustafsson
The TQM Journal 23 (1), 87-99, 2011
472011
Consumer perception at point of purchase: Evaluating proposed package designs in an eye-tracking lab
E Wästlund, P Shams, M Löfgren, L Witell, A Gustafsson
Journal of Business & Retail Management Research 5 (1), 42-51, 2010
272010
Relevant and preferred public service: a study of user experiences and value creation in public transit
C Högström, S Davoudi, M Löfgren, M Johnson
Public Management Review 18 (1), 65-90, 2016
232016
An extended method to measure overall consumer satisfaction with packaging
S Pousette, M Löfgren, B Nilsson, A Gustafsson
Packaging Technology and Science 27 (9), 727-738, 2014
222014
Designing an autonomous integrated downstream sequence from a batch separation process− an industrial case study
A Löfgren, N Andersson, A Sellberg, B Nilsson, M Löfgren, S Wood
Biotechnology journal 13 (4), 1700691, 2018
192018
The leader of the pack: a service perspective on packaging and customer satisfaction
M Löfgren
Karlstads universitet, 2006
162006
Let there be light! An initial exploratory study of whether lighting influences consumer evaluations of packaged food products
T Otterbring, M Löfgren, M Lestelius
Journal of sensory studies 29 (4), 294-300, 2014
142014
Customer-support service from a relationship perspective: Best practice for Telecom
I Roos, M Löfgren, B Edvardsson
Management Research and Practice 5 (2), 4, 2013
82013
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