Sharon E Beatty
Sharon E Beatty
Professor Emerita, Marketing, University of Alabama
Verified email at cba.ua.edu
Title
Cited by
Cited by
Year
Switching barriers and repurchase intentions in services
MA Jones, DL Mothersbaugh, SE Beatty
Journal of retailing 76 (2), 259-274, 2000
24142000
Impulse buying: Modeling its precursors
SE Beatty, ME Ferrell
Journal of retailing 74 (2), 169-191, 1998
23051998
External search effort: An investigation across several product categories
SE Beatty, SM Smith
Journal of consumer research 14 (1), 83-95, 1987
22291987
Customer engagement: Exploring customer relationships beyond purchase
SD Vivek, SE Beatty, RM Morgan
Journal of marketing theory and practice 20 (2), 122-146, 2012
19722012
Customer benefits and company consequences of customer-salesperson relationships in retailing
KE Reynolds, SE Beatty
Journal of retailing 75 (1), 11-32, 1999
16981999
Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes
MA Jones, DL Mothersbaugh, SE Beatty
Journal of business research 55 (6), 441-450, 2002
13632002
Customer-sales associate retail relationships
SE Beatty, M Mayer, JE Coleman, KE Reynolds, J Lee
Journal of retailing 72 (3), 223-247, 1996
13261996
Alternative measurement approaches to consumer values: the list of values (LOV) and values and life style (VALS)
LR Kahle, SE Beatty, P Homer
Journal of consumer research 13 (3), 405-409, 1986
12291986
Customer-based corporate reputation of a service firm: scale development and validation
G Walsh, SE Beatty
Journal of the academy of marketing science 35 (1), 127-143, 2007
11182007
Celebrity spokesperson and brand congruence: An assessment of recall and affect
S Misra, SE Beatty
Journal of business research 21 (2), 159-173, 1990
8881990
The involvement—commitment model: Theory and implications
SE Beatty, P Homer, LR Kahle
Journal of Business research 16 (2), 149-167, 1988
8631988
Adolescent influence in family decision making: A replication with extension
SE Beatty, S Talpade
Journal of consumer research 21 (2), 332-341, 1994
7541994
Alternative measurement approaches to consumer values: The list of values and the Rokeach value survey
SE Beatty, LR Kahle, P Homer, S Misra
Psychology & Marketing 2 (3), 181-200, 1985
7431985
Examining the antecedents and consequences of corporate reputation: A customer perspective
G Walsh, VW Mitchell, PR Jackson, SE Beatty
British journal of management 20 (2), 187-203, 2009
7382009
The impact of service failure severity on service recovery evaluations andpost‐recovery relationships
S Weun, SE Beatty, MA Jones
Journal of services marketing, 2004
6802004
Service failure in online retailing: A recovery opportunity
BB Holloway, SE Beatty
Journal of service research 6 (1), 92-105, 2003
6032003
The positive and negative effects of switching costs on relational outcomes
MA Jones, KE Reynolds, DL Mothersbaugh, SE Beatty
Journal of Service Research 9 (4), 335-355, 2007
5972007
Service worker role in encouraging customer organizational citizenship behaviors
LL Bove, SJ Pervan, SE Beatty, E Shiu
Journal of business research 62 (7), 698-705, 2009
5832009
The product-specific nature of impulse buying tendency
MA Jones, KE Reynolds, S Weun, SE Beatty
Journal of business research 56 (7), 505-511, 2003
5812003
Alternative hierarchies of the attitude-behavior relationship: The impact of brand commitment and habit
SE Beatty, LR Kahle
Journal of the Academy of Marketing Science 16 (2), 1-10, 1988
5811988
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