Xuan Lorna Wang
Xuan Lorna Wang
School of Hospitality and Tourism Management, University of Surrey
Verified email at surrey.ac.uk
Title
Cited by
Cited by
Year
Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management
XL Wang
International Journal of Hospitality Management 31 (3), 864-874, 2012
902012
Revenue management: progress, challenges, and research prospects
XL Wang, C Yoonjoung Heo, Z Schwartz, P Legohérel, F Specklin
Journal of Travel & Tourism Marketing 32 (7), 797-811, 2015
792015
Revenue management: the impact on business‐to‐business relationships
XL Wang, D Bowie
Journal of Services Marketing, 2009
602009
A framework for key account management and revenue management integration
XL Wang, R Brennan
Industrial Marketing Management 43 (7), 1172-1181, 2014
412014
The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being
L Altinay, H Song, M Madanoglu, XL Wang
International Journal of Hospitality Management 78, 223-233, 2019
362019
Soundscape and its influence on tourist satisfaction
A Liu, XL Wang, F Liu, C Yao, Z Deng
The Service Industries Journal 38 (3-4), 164-181, 2018
342018
Selling tourism on the Internet: analysis of the balance of power between seller and consumer during information exchange and negotiation
P Legoherel, J Fischer-Lokou, N Gueguen
Journal of Travel & Tourism Marketing 9 (3), 49-64, 2000
342000
Influence of perceived city brand image on emotional attachment to the city
S Manyiwa, CV Priporas, XL Wang
Journal of Place Management and Development, 2018
292018
Disentangling the effect of family involvement on innovativeness and risk taking: The role of decentralization
M Madanoglu, L Altinay, XL Wang
Journal of Business Research 69 (5), 1796-1800, 2016
282016
The impact of revenue management on hotel key account relationship development
XL Wang
International Journal of Contemporary Hospitality Management, 2012
282012
Why is a change of company pricing policy so hard to implement?
JP van der Rest, A Roper, XL Wang
International Journal of Hospitality Management 69, 30-40, 2018
212018
The influence of social interactions on senior customers’ experiences and loneliness
H Song, L Altinay, N Sun, XL Wang
International Journal of Contemporary Hospitality Management, 2018
142018
A note on the future of personalized pricing: cause for concern
JI Van der Rest, AM Sears, L Miao, L Wang
Journal of Revenue and Pricing Management 19 (2), 113-118, 2020
72020
Opportunity identification and evaluation in franchisee business start-ups
M Brookes, L Altinay, XL Wang, R Yeung
Journal of Service Theory and Practice, 2016
52016
Revenue management education (RevME), 30 April–2 May 2015, University of Delaware, USA
L Koupriouchina, JP van der Rest, XL Wang
Journal of Revenue and Pricing Management 14 (5), 384-388, 2015
42015
Revenue management and customer relationship management
XL Wang
Goodfellow, 2013
42013
Cultural influences on fairness perception of revenue management pricing in the tourism and hospitality industry
C Heo, JP Van der Rest, XL Wang
32013
Hotel revenue management: from theory to practice
JI Van der Rest, XL Wang, Z Schwartz, M Jooste, L Koupriouchina
International Journal of Contemporary Hospitality Management, 2015
22015
Ethical concerns and legal challenges in revenue and pricing management
JP Rest, L Wang, L Miao
Journal of Revenue and Pricing Management 19 (2), 83-84, 2020
12020
Ethical concerns and legal challenges in revenue and pricing management
JP van der Rest, L Wang, L Miao
Journal of Revenue and Pricing Management 19 (2), 83-84, 2020
2020
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