Cihan Cobanoglu
Cihan Cobanoglu
McKibbon Distinguished Chair Professor of Hospitality Technology, University of South Florida
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Cited by
Cited by
A comparison of mail, fax and web-based survey methods
C Cobanoglu, PJ Moreo, B Warde
International journal of market research 43 (4), 1-15, 2001
Progress on information and communication technologies in hospitality and tourism
R Law, D Buhalis, C Cobanoglu
International Journal of Contemporary Hospitality Management, 2014
Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews
K Berezina, A Bilgihan, C Cobanoglu, F Okumus
Journal of Hospitality Marketing & Management 25 (1), 1-24, 2016
Service quality in Cretan accommodations: marketing strategies for the UK holiday market
Y Ekinci, P Prokopaki, C Cobanoglu
International Journal of Hospitality Management 22 (1), 47-66, 2003
Generation Y travelers’ commitment to online social network websites
A Bilgihan, F Okumus, C Cobanoglu
Tourism Management 35, 13-22, 2013
The effect of incentives in web surveys: application and ethical considerations
C Cobanoglu, N Cobanoglu
International Journal of Market Research 45 (4), 1-13, 2003
Generation Y’s positive and negative eWOM: use of social media and mobile technology
TC Zhang, BA Omran, C Cobanoglu
International Journal of Contemporary Hospitality Management, 2017
Building a model of commitment for Generation Y: An empirical study on e-travel retailers
K Nusair, HG Parsa, C Cobanoglu
Tourism Management 32 (4), 833-843, 2011
An integrated model of service experience, emotions, satisfaction, and price acceptance: an empirical analysis in the Chinese hospitality industry
F Ali, M Amin, C Cobanoglu
Journal of Hospitality Marketing & Management 25 (4), 449-475, 2016
The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth
K Berezina, C Cobanoglu, BL Miller, FA Kwansa
International journal of contemporary hospitality management, 2012
Importance-performance analysis of guest technologies in the lodging industry
S Beldona, C Cobanoglu
Cornell Hotel and Restaurant Administration Quarterly 48 (3), 299-312, 2007
Applying flow theory to booking experiences: An integrated model in an online service context
A Bilgihan, K Nusair, F Okumus, C Cobanoglu
Information & Management 52 (6), 668-678, 2015
The structural relationship between TQM, employee satisfaction and hotel performance
M Amin, AM Aldakhil, C Wu, S Rezaei, C Cobanoglu
International Journal of Contemporary Hospitality Management, 2017
Comparing customer perceptions of hotel and peer-to-peer accommodation advantages and disadvantages
H Birinci, K Berezina, C Cobanoglu
International Journal of Contemporary Hospitality Management, 2018
The impact of technology amenities on hotel guest overall satisfaction
C Cobanoglu, K Berezina, ML Kasavana, M Erdem
Journal of Quality Assurance in Hospitality & Tourism 12 (4), 272-288, 2011
The impact of traveler-focused airport technology on traveler satisfaction
V Bogicevic, M Bujisic, A Bilgihan, W Yang, C Cobanoglu
Technological Forecasting and Social Change 123, 351-361, 2017
Robots, artificial intelligence, and service automation in restaurants
K Berezina, O Ciftci, C Cobanoglu
Robots, artificial intelligence, and service automation in travel, tourism …, 2019
Are consumers ready for mobile payment? An examination of consumer acceptance of mobile payment technology in restaurant industry
C Cobanoglu, W Yang, A Shatskikh, A Agarwal
Hospitality Review 31 (4), 6, 2015
A comparative study of the importance of hotel selection components by Turkish business travelers
C Cobanoglu, K Corbaci, PJ Moreo, Y Ekinci
International journal of hospitality & tourism administration 4 (1), 1-22, 2003
Hospitality information technology: Learning how to use it.. Dubuque, IA: Kendall
GR Collins, C Cobanoglu, A Bilgihan, K Berezina
Hunt Publishing Co, 2017
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