| Evaluation of Retail Service Quality- A Fuzzy AHP approach R Gopalan, Sreekumar, B Satpathy Benchmarking: an International Journal 22 (6), 1058-1080, 2015 | 43 | 2015 |
| Indian Retail Service Quality Evaluation - Grey and Ridit Approach R Gopalan, Sreekumar, B Satpathy International Journal of Business Insights and Transformation 7 (2), 24-33, 2014 | 11 | 2014 |
| An empirical assessment of retail service quality in India R Gopalan, Sreekumar Int. J.Indian Culture and Business Management 7 (2), 240-260, 2013 | 8 | 2013 |
| Customer Classification in Indian Retail Sector-A Comparative Analysis of Various Machine Learning Approaches R Gopalan, Sreekumar, M Desai, DP Acharjya International J. of Opers. and Quant. Management 26 (Number 1), pp. 1-28, 2020 | 4 | 2020 |
| An Integrated Approach Using Interpretive Structural Modeling and Quality Function Deployment for Improving Indian Retail Service Quality Sreekumar, R Gopalan, B Satpathy International Journal of Business Analytics 6 (2), 1-22, 2019 | 2* | 2019 |
| Evaluating the Indian retail service quality enablers using Interpretive Structural Modeling R Gopalan, Sreekumar, B Satpathy International Journal of Business Performance Management 17 (4), 365-393., 2016 | 2 | 2016 |
| Application of Fog Computing in the Retail Industry for Transition to Retail 4.0: An Overview S Das, R Gopalan, BR Debata Multi-Disciplinary Applications of Fog Computing: Responsiveness in Real …, 2023 | | 2023 |
| Impact India-2019 R Gopalan, C Bajaj | | 2019 |
| Indian retail service quality evaluation a structural equation modeling approach B Satpathy, R Gopalan, Sreekumar Economic Challenger 66 (17), 37-44, 2015 | | 2015 |
| Retail Service Quality Evaluation: A Critical Literature Review R Gopalan, Sreekumar Marathwada Mitra Mandal’s College of Commerce, Pune, 2011 | | 2011 |
| A study on service quality dimensions of organized and unorganized retail stores of Orissa R Gopalan Sambalpur, 0 | | |
Dr. Biswajit SatpathyProfessor in Management , Sambalpur UniversityVerified email at suniv.ac.in
