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Steven N. Silverman
Steven N. Silverman
Verified email at wsu.edu
Title
Cited by
Cited by
Year
Adoption of Internet shopping: the role of consumer innovativeness
A Varma Citrin, DE Sprott, SN Silverman, DE Stem Jr
Industrial management & data systems 100 (7), 294-300, 2000
9252000
Relating Consumer-Based Sources of Brand Equity to Market Outcomes.
SN Silverman, DE Sprott, VJ Pascal
Advances in Consumer Research 26 (1), 1999
1031999
An historical review and modern assessment of the marketing mix concept
SN Silverman
Proceedings of the Conference on Historical Analysis and Research in …, 1995
281995
Forming perceptions of overall product quality in consumer goods: A process of quality element integration
SN Silverman, R Grover
Research in Marketing 12, 251-287, 1995
211995
Using total quality tools for marketing research: A qualitative approach for collecting, organizing, and analyzing verbal response data
SN Silverman, LL Silverman
Advanced Research Techniques Forum, 1994
171994
Forming perceptions of overall quality in consumer products: a process of quality element integration
SN Silverman, F Grover
(No Title), 1995
151995
Factors affecting the internal resistance to innovative marketing initiatives
SN Silverman
University of Pittsburgh, 1996
51996
From internet use to internet adoption: Is general innovativeness enough?
AV Citrin, DE Sprott, SN Silverman, DE Stem Jr
American Marketing Association. Conference Proceedings 10, 232, 1999
21999
TOM: The Story of How the Q Lost Its Tail
N Steven, LL Silverman
NONPROFIT WORLD 18 (6), 25-26, 2000
2000
Absolutely, Positively Hearing the Voice of the Customer: Exploring Overnight Delivery in Survey Research
SN Silverman
Journal of Market-Focused Management 4 (2), 143-159, 1999
1999
Back to the Future with the Marketing Mix
D MacInnis, CW Park, S Silverman
REPORT-MARKETING SCIENCE INSTITUTE CAMBRIDGE MASSACHUSETTS, 5-8, 1995
1995
Achieving Customer Satisfaction by Integrating Quality into Day-to-Day Work
LL Silverman, SN Silverman
INSTITUTE OF INDUSTRIAL ENGINEERS-PUBLICATIONS-IIE P, 31-31, 1994
1994
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