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Thomas Burnham
Thomas Burnham
Associate Professor of Marketing, University of Nevada, Reno
Verified email at unr.edu - Homepage
Title
Cited by
Cited by
Year
Consumer switching costs: a typology, antecedents, and consequences
TA Burnham, JK Frels, V Mahajan
Journal of the Academy of Marketing Science 31 (2), 109-126, 2003
31142003
Consumer response to genetically modified foods: market segment analysis and implications for producers and policy makers
GA Baker, TA Burnham
Journal of Agricultural and Resource Economics 26 (2), 387-403, 2001
4062001
Methods, systems and devices related to road mounted indicators for providing visual indications to approaching traffic
T Peddie, DP Bim-Merle, TA Burnham, DO Santos, LE Miller, V Mehta, ...
US Patent 7,688,222, 2010
2292010
The market for genetically modified foods: consumer characteristics and policy implications
GA Baker, TA Burnham
The International Food and Agribusiness Management Review 4 (4), 351-360, 2001
1192001
Do we understand each other? Toward a simulated empathy theory for entrepreneurship
MD Packard, TA Burnham
Journal of Business Venturing 36 (1), 106076, 2020
632020
Brand reputation and customer voluntary sharing behavior: the intervening roles of self-expressive brand perceptions and status seeking
L Choi, T Burnham
Journal of Product & Brand Management 29 (2), 565-578, 2021
342021
Factors Influencing Successful Net Promoter Score Adoption by a Nonprofit Organization: A Case Study of the Boy Scouts of America
TA Burnham, JA Wong
International Review on Public and Nonprofit Marketing 15 (4), 475-495, 2018
222018
Word of Mouth Opportunity: Why Recommendation Likelihood Overestimates Positive Word of Mouth
TA Burnham, RB Leary
Journal of Marketing Theory and Practice 26 (4), 368-389, 2018
212018
Structural topic modelling segmentation: a segmentation method combining latent content and customer context
JE Fresneda, TA Burnham, CH Hill
Journal of Marketing Management 37 (7-8), 792-812, 2021
152021
I’ve got an idea! Exploring the antecedents of suggestion sharing in consumer services
T Burnham
Journal of Services Marketing 34 (4), 443-457, 2020
122020
Factors Affecting Exam Completion Speed, Exam Performance, and Nonexam Performance
TA Burnham, I Makienko
Journal of Marketing Education 40 (2), 140-151, 2018
122018
Measuring and managing consumer switching costs to improve customer retention in continuous services
TA Burnham
University of Texas at Austin, 1998
121998
Consumer suggestion sharing: helpful, pragmatic and conditional
TA Burnham, G Ridinger, A Carpenter, L Choi
European Journal of Marketing 55 (3), 726-762, 2021
102021
The effect of others’ participation on charitable behavior: Moderating role of recipient resource scarcity
A Mukherjee, SY Lee, T Burnham
Journal of Business Research 120, 213-228, 2020
92020
Illegal Corporate Bribery: The Pressure to 'Make Do' and Achieve Goals
TA Burnham, HJJ Jeon, H Zeng
Journal of Marketing Theory and Practice 26 (3), 246-259, 2018
92018
Boosting Performance on an Evaluative Math Test: Goal Activation vs. Self-Affirmation
A Wieland, TA Burnham
Psychological Reports 118 (1), 41-56, 2016
72016
Anticipated firm interaction can bias expressed customer satisfaction
A Mukherjee, T Burnham, D King
Journal of Retailing and Consumer Services 59, 102379, 2021
42021
The effects of implicit firm theory on customer engagement and firm-related judgments
RB Leary, T Burnham, W Montford
Journal of Consumer Marketing 38 (7), 751-765, 2021
22021
An Exploratory Characterization of Consumer Suggestion Sharing: Theoretical and Empirical Perspectives
TA Burnham
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior …, 2021
2*2021
Support for a Motivation-Based Typology of Unsolicited Customer Feedback
TA Burnham
Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces …, 2018
22018
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