Yong-Ki Lee
Cited by
Cited by
The determinants of perceived service quality and its relationship with satisfaction
H Lee, Y Lee, D Yoo
Journal of Services Marketing, 2000
Modeling consumer satisfaction and word‐of‐mouth: Restaurant patronage in Korea
BJ Babin, YK Lee, EJ Kim, M Griffin
Journal of Services Marketing, 2005
Segmentation of festival motivation by nationality and satisfaction
CK Lee, YK Lee, BE Wicks
Tourism Management 25 (1), 61-70, 2004
Festivalscapes and patrons' emotions, satisfaction, and loyalty
YK Lee, CK Lee, SK Lee, BJ Babin
Journal of Business Research 61 (1), 56-64, 2008
Korea’s destination image formed by the 2002 World Cup
CK Lee, YK Lee, BK Lee
Annals of Tourism Research 32 (4), 839-858, 2005
Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant
WG Kim, JK Leong, YK Lee
International Journal of Hospitality Management 24 (2), 171-193, 2005
The impact of CSR on relationship quality and relationship outcomes: A perspective of service employees
YK Lee, S Kim, KH Lee, D Li
International Journal of Hospitality Management 31 (3), 745-756, 2012
Antecedents and interrelationships of three types of pro-environmental behavior
Y Lee, S Kim, M Kim, J Choi
Journal of Business Research 67 (10), 2097-2105, 2014
Predictors of relationship quality and relationship outcomes in luxury restaurants
WG Kim, YK Lee, YJ Yoo
Journal of Hospitality & Tourism Research 30 (2), 143-169, 2006
What factors influence customer‐oriented prosocial behavior of customer‐contact employees?
YK Lee, JH Nam, DH Park, KA Lee
Journal of Services Marketing, 2006
A unified perspective on the factors influencing usage intention toward mobile financial services
YK Lee, JH Park, N Chung, A Blakeney
Journal of Business Research 65 (11), 1590-1599, 2012
Family restaurant brand personality and its impact on customer's emotion, satisfaction, and brand loyalty
YK Lee, KJ Back, JY Kim
Journal of hospitality & tourism research 33 (3), 305-328, 2009
The effect of leader competencies on knowledge sharing and job performance: Social capital theory
E Swanson, S Kim, SM Lee, JJ Yang, YK Lee
Journal of hospitality and tourism management 42, 88-96, 2020
Market orientation and business performance: Evidence from franchising industry
YK Lee, SH Kim, MK Seo, SK Hight
International journal of hospitality management 44, 28-37, 2015
Segmenting casino gamblers by motivation: A cluster analysis of Korean gamblers
CK Lee, YK Lee, BJ Bernhard, Y Yoon
Tourism Management 27, 856-66, 2006
Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?
YK Lee, S Kim, MH Son, DJ Lee
International Journal of Hospitality Management 30 (4), 942-952, 2011
The impact of internal branding on employee engagement and outcome variables in the hotel industry
YK Lee, S Kim, SY Kim
Asia Pacific Journal of Tourism Research 19 (12), 1359-1380, 2014
The structural relationships between service orientation, mediators, and business performance in Korean hotel firms
YK Lee, DH Park, DK Yoo
Asia Pacific Journal of Tourism Research 4 (1), 59-70, 1999
The relative impact of service quality on service value, customer satisfaction, and customer loyalty in Korean family restaurant context
YK Lee, KH Park, DH Park, KA Lee, YJ Kwon
International journal of hospitality & tourism administration 6 (1), 27-51, 2005
The intention to use computerized reservation systems: The moderating effects of organizational support and supplier incentive
HY Lee, YK Lee, D Kwon
Journal of Business Research 58 (11), 1552-1561, 2005
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