| Determining the importance of the supplier selection process in manufacturing: a case study ME Gonzalez, G Quesada, CA Mora Monge International Journal of Physical Distribution & Logistics Management 34 (6 …, 2004 | 194 | 2004 |
| Customer satisfaction using QFD: an e‐banking case ME González, G Quesada, F Picado, CA Eckelman Managing Service Quality: An International Journal 14 (4), 317-330, 2004 | 180 | 2004 |
| An alternative approach in service quality: an e-banking case study ME González, RD Mueller, RW Mack Quality Management Journal 15 (1), 41-58, 2008 | 177 | 2008 |
| Impact of e‐procurement on procurement practices and performance G Quesada, ME González, J Mueller, R Mueller Benchmarking: An International Journal 17 (4), 516-538, 2010 | 143 | 2010 |
| Linking order winning and external supply chain integration strategies G Quesada, R Rachamadugu, M Gonzalez, JL Martinez Supply Chain Management: An International Journal 13 (4), 296-303, 2008 | 121 | 2008 |
| Improving product design using quality function deployment: the school furniture case in developing countries ME Gonzalez, G Quesada, AT Bahill Quality Engineering 16 (1), 45-56, 2003 | 115 | 2003 |
| Designing a supply chain management academic curriculum using QFD and benchmarking ME Gonzalez, G Quesada, K Gourdin, M Hartley Quality Assurance in Education 16 (1), 36-60, 2008 | 109 | 2008 |
| Improving customer satisfaction of a healthcare facility: reading the customers’ needs ME Gonzalez Benchmarking: An International Journal 26 (3), 854-870, 2019 | 96 | 2019 |
| Performance measurement of AMT: a cross‐regional study CA Mora Monge, S Subba Rao, ME Gonzalez, AS Sohal Benchmarking: An International Journal 13 (1/2), 135-146, 2006 | 92 | 2006 |
| QFD strategy house: an innovative tool for linking marketing and manufacturing strategies ME Gonzalez, G Quesada, R Mueller, CA Mora‐Monge Marketing Intelligence & Planning 22 (3), 335-348, 2004 | 85 | 2004 |
| Funcion Despliegue de La Calidad ME González, QFD ME McGraw-Hill, 2001 | 82 | 2001 |
| Trust, power and supply chain integration in Web-enabled supply chains C Mora-Monge, G Quesada, ME Gonzalez, JM Davis Supply Chain Management: An International Journal 24 (4), 524-539, 2019 | 79 | 2019 |
| Building an activity‐based costing hospital model using quality function deployment and benchmarking ME González, G Quesada, R Mack, I Urrutia Benchmarking: An International Journal 12 (4), 310-329, 2005 | 74 | 2005 |
| International business curriculum design: identifying the voice of the customer using QFD ME Gonzalez, G Quesada, J Mueller, RD Mueller Journal of International Education in Business 4 (1), 6-29, 2011 | 72 | 2011 |
| Conceptual design of an e‐health strategy for the Spanish health care system ME González, G Quesada, I Urrutia, JV Gavidia International Journal of Health Care Quality Assurance 19 (2), 146-157, 2006 | 66 | 2006 |
| Assessing the impact of web‐based electronic commerce use on the organizational benefits of a firm: An empirical study CA Mora‐Monge, A Azadegan, ME Gonzalez Benchmarking: An International Journal 17 (6), 773-790, 2010 | 37 | 2010 |
| Quality Function Deployment; A Road for Listening the Customer Expectations M González Mexico, DF: McGraw Hill, 2001 | 37 | 2001 |
| Application of quality management tools in the evaluation of websites: The case of sports organizations ME Gonzalez, G Quesada, J Davis, C Mora-Monge Quality Management Journal 22 (1), 30-46, 2015 | 34 | 2015 |
| Cross-cultural influences on e-value creation in supply chains J M. Davis, C Mora-Monge, G Quesada, M Gonzalez Supply Chain Management: An International Journal 19 (2), 187-199, 2014 | 34 | 2014 |
| A study of AMT in North America: a comparison between developed and developing countries CA Mora‐Monge, ME González, G Quesada, S Subba Rao Journal of Manufacturing Technology Management 19 (7), 812-829, 2008 | 34 | 2008 |
Gioconda QuesadaProfessor of Decision Sciences, College of CharlestonVerified email at cofc.edu
