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Daniel Laufer
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A comprehensive model of customer direct and indirect revenge: Understanding the effects of perceived greed and customer power
Y Grégoire, D Laufer, TM Tripp
Journal of the Academy of Marketing Science 38 (6), 738-758, 2010
5522010
How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues
D Laufer, WT Coombs
Business Horizons 49 (5), 379-385, 2006
3282006
Differences in consumer attributions of blame between men and women: The role of perceived vulnerability and empathic concern
D Laufer, K Gillespie
Psychology & Marketing 21 (2), 141-157, 2004
2082004
Global crisis management–current research and future directions
WT Coombs, D Laufer
Journal of International Management 24 (3), 199-203, 2018
1432018
The role of severity in consumer attributions of blame: Defensive attributions in product-harm crises in Mexico
D Laufer, K Gillespie, B McBride, S Gonzalez
Journal of International Consumer Marketing 17 (2-3), 33-50, 2005
1332005
Exploring differences between older and younger consumers in attributions of blame for product harm crises
D Laufer, DH Silver, T Meyer
Academy of Marketing Science Review 2005, 1, 2005
1022005
Incorporating regulatory focus theory in product recall communications to increase compliance with a product recall
D Laufer, JM Jung
Public Relations Review 36 (2), 147-151, 2010
782010
The role of country of manufacture in consumers' attributions of blame in an ambiguous product-harm crisis
D Laufer, K Gillespie, DH Silvera
Journal of International Consumer Marketing 21 (3), 189-201, 2009
782009
Are all experiences of fit created equal? Two paths to persuasion
T Avnet, D Laufer, ET Higgins
Journal of Consumer Psychology 23 (3), 301-316, 2013
752013
Are antecedents of consumer dissatisfaction and consumer attributions for product failures universal?
D Laufer
ACR North American Advances, 2002
702002
A cross‐cultural validation of a gender role identity scale in marketing
SMB Schertzer, D Laufer, DH Silvera, JB McBride
International Marketing Review, 2008
602008
Attribution theory in the organizational sciences: Theoretical and empirical contributions
MJ Martinko
IAP, 2006
592006
Age‐related reactions to a product harm crisis
DH Silvera, T Meyer, D Laufer
Journal of Consumer Marketing 29 (4), 302-309, 2012
512012
Communicating charity successes across cultures: Highlighting individual or collective achievement?
D Laufer, DH Silvera, JB McBride, SMB Schertzer
European Journal of Marketing, 2010
402010
Guilty by association: The risk of crisis contagion
D Laufer, Y Wang
Business Horizons 61 (2), 173-179, 2018
302018
How does crisis management in China differ from the West?: A review of the literature and directions for future research
Y Wang, D Laufer
Journal of International Management 26 (1), 100708, 2020
272020
Recent developments in attribution research and their implications for consumer judgments and behavior
DH Silvera, D Laufer
Applying social cognition to consumer-focused strategy, 65-90, 2006
232006
The moderating role of power distance on the reaction of consumers to the CEO as a spokesperson during a product harm crisis: Insights from China and South Korea
D Laufer, TC Garrett, B Ning
Journal of International Management 24 (3), 215-221, 2018
212018
Exploring the effectiveness of creating regulatory fit in crisis communications: Can it change perceptions of media coverage during a crisis?
T Avnet, D Laufer
Business Horizons 58 (2), 149-156, 2015
212015
Product Crises and Consumers' Assessment of Blame: Is there an impact of country of origin?
DM Laufer
The University of Texas at Austin, 2002
202002
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