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Laura Di Pietro
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Does the service quality of urban public transport enhance sustainable mobility?
RG Mugion, M Toni, H Raharjo, L Di Pietro, SP Sebathu
Journal of cleaner production 174, 1566-1587, 2018
2242018
The integrated model on mobile payment acceptance (IMMPA): an empirical application to public transport
L Di Pietro, RG Mugion, G Mattia, MF Renzi, M Toni
Transportation Research Part C: Emerging Technologies 56, 463-479, 2015
2212015
Innovation in service ecosystems: An empirical study of the integration of values, brands, service systems and experience rooms
K Aal, L Di Pietro, B Edvardsson, MF Renzi, RG Mugion
Journal of Service Management, 2016
972016
Heritage and identity: technology, values and visitor experiences
L Di Pietro, R Guglielmetti Mugion, MF Renzi
Journal of Heritage Tourism 13 (2), 97-103, 2018
942018
An integrated approach between Lean and customer feedback tools: An empirical study in the public sector
L Di Pietro, R Guglielmetti Mugion, MF Renzi
Total Quality Management & Business Excellence 24 (7-8), 899-917, 2013
892013
Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review
MG Pasca, MF Renzi, L Di Pietro, R Guglielmetti Mugion
Journal of Service Theory and Practice 31 (5), 691-737, 2021
782021
An Audience-Centric Approach for Museums Sustainability
L Di Pietro, R , Guglielmetti Mugion, MF Renzi, M Toni
Sustainability 6 (9), 5745-5762, 2014
752014
A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania
L Di Pietro, B Edvardsson, J Reynoso, MF Renzi, M Toni, ...
Journal of Service Management 29 (1), 146-175, 2018
712018
Cultural heritage and consumer behaviour: a survey on Italian cultural visitors
L Di Pietro, R Guglielmetti Mugion, G Mattia, MF Renzi
Journal of Cultural Heritage Management and Sustainable Development, 2014
642014
Cultural technology district: a model for local and regional development
L Di Pietro, R Guglielmetti Mugion, M Francesca Renzi
Current Issues In Tourism, 2013
372013
Promoting the propensity for blood donation through the understanding of its determinants
R Guglielmetti Mugion, MG Pasca, L Di Di Pietro, MF Renzi
BMC health services research 21, 1-20, 2021
362021
Understanding the antecedents of car sharing usage: an empirical study in Italy
R Guglielmetti Mugion, M Toni, L Di Pietro, MG Pasca, MF Renzi
International Journal of Quality and Service Sciences 11 (4), 523-541, 2019
332019
Reconciling internal and external performance in a holistic approach: A Bayesian network model in higher education
L Di Pietro, RG Mugion, F Musella, MF Renzi, P Vicard
Expert Systems with Applications 42 (5), 2691-2702, 2015
332015
Excellence models in the public sector. Relationships between enablers and results
H Raharjo, R Guglielmetti Mugion, H Eriksson, I Gremyr, L Di Pietro, ...
International Journal of Quality and Service Sciences 7 (1), 120-135, 2015
322015
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital
H Raharjo, R Guglielmetti Mugion, L Di Pietro, M Toni
Total Quality Management & Business Excellence 27 (7-8), 853-874, 2016
172016
Gamification and service quality in bike sharing: an empirical study in Italy
MG Pasca, R Guglielmetti Mugion, M Toni, L Di Pietro, MF Renzi
The TQM Journal 33 (6), 1222-1244, 2021
162021
Digital enterprise architecture management in tourism–state of the art and future directions
R Schmidt, M Möhring, B Keller, A Zimmermann, M Toni, L Di Pietro
Intelligent Decision Technologies 2017: Proceedings of the 9th KES …, 2018
152018
Monitoring an airport check-in process by using Bayesian networks
L Di Pietro, RG Mugion, F Musella, MF Renzi, P Vicard
Transportation Research Part A: Policy and Practice 106, 235-247, 2017
142017
Data-centered platforms in tourism: Advantages and challenges for digital enterprise architecture
B Keller, M Möhring, M Toni, L Di Pietro, R Schmidt
Business Information Systems Workshops: BIS 2016 International Workshops …, 2017
142017
Shared car for traveling? Uncovering the intention of non-users to adopt P2P ride-sharing
G Mattia, L Di Pietro, L Principato, M Toni
Research in Transportation Business & Management 43, 100737, 2022
122022
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