| Customer satisfaction: contrasting academic and consumers’ interpretations C Parker, BP Mathews Marketing intelligence & planning 19 (1), 38-44, 2001 | 569 | 2001 |
| An analysis of role adoptions and scripts during customer‐to‐customer encounters C Parker, P Ward European Journal of Marketing 34 (3/4), 341-359, 2000 | 267 | 2000 |
| The influence of experience on service expectations C Johnson, B Mathews International Journal of Service Industry Management 8 (4), 290-305, 1997 | 252 | 1997 |
| Tourism and Hospitality industry resilience during the Covid-19 pandemic: Evidence from England N Ntounis, C Parker, H Skinner, C Steadman, G Warnaby Current Issues in Tourism 25 (1), 46-59, 2022 | 218 | 2022 |
| Town centre management models: A European perspective JA Coca-Stefaniak, C Parker, S Quin, R Rinaldi, J Byrom Cities 26 (2), 74-80, 2009 | 197 | 2009 |
| Understanding the consumer experience: It's' good to talk' K Harris, S Baron, C Parker Journal of Marketing Management 16 (1-3), 111-127, 2000 | 135 | 2000 |
| Localisation as a marketing strategy for small retailers J Andres Coca‐Stefaniak, C Parker, P Rees International Journal of Retail & Distribution Management 38 (9), 677-697, 2010 | 120 | 2010 |
| Evolution of branding theory and its relevance to the independent retail sector S Roper, C Parker The marketing review 6 (1), 55-71, 2006 | 107 | 2006 |
| Decline in the British small shop independent retail sector: exploring European parallels A Coca-Stefaniak, AG Hallsworth, C Parker, S Bainbridge, R Yuste Journal of retailing and Consumer Services 12 (5), 357-371, 2005 | 104 | 2005 |
| Improving the vitality and viability of the UK High Street by 2020: Identifying priorities and a framework for action C Parker, N Ntounis, S Millington, S Quin, FR Castillo-Villar Journal of Place Management and Development 10 (4), 310-348, 2017 | 79 | 2017 |
| Diversity in independent retailing: barriers and benefits–the impact of gender R Anne Schmidt, C Parker International journal of retail & distribution management 31 (8), 428-439, 2003 | 78 | 2003 |
| Doing well by doing good: A quantitative investigation of the litter effect S Roper, C Parker Journal of Business Research 66 (11), 2262-2268, 2013 | 69 | 2013 |
| Back to basics in the marketing of place: the impact of litter upon place attitudes C Parker, S Roper, D Medway Journal of marketing management 31 (9-10), 1090-1112, 2015 | 68 | 2015 |
| Extended editorial: place–the trinal frontier C Parker Journal of Place management and Development 1 (1), 5-14, 2008 | 58 | 2008 |
| How (and where) the mighty have fallen: branded litter S Roper, C Parker Journal of Marketing Management 22 (5-6), 473-487, 2006 | 56 | 2006 |
| Editorial C Paker, G Byrom, John and Roberts Journal of Place Management and Development 3 (1), 2010 | 49* | 2010 |
| Reclaiming sustainable space: A study of degrowth activists J Lloveras, L Quinn, C Parker Marketing Theory 18 (2), 188-202, 2018 | 39 | 2018 |
| Towards a healthy high street: developing mentoring schemes for smaller retailers R Hudson‐Davies, C Parker, J Byrom Industrial and commercial training 34 (7), 248-255, 2002 | 37 | 2002 |
| Multifunctional Centres: a sustainable role for town and city centres S Millington, N Ntounis, C Parker, S Quin Institute of Place Management, 2015 | 36 | 2015 |
| How safe is it to shop? Estimating the amount of space needed to safely social distance in various retail environments N Ntounis, C Mumford, M Loroño-Leturiondo, C Parker, K Still Safety science 132, 104985, 2020 | 35 | 2020 |
Nikos NtounisManchester Metropolitan UniversityVerified email at mmu.ac.uk
