Emin Babakus

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Koautoren

Osman M. KaratepeVice Rector (Academic Affairs) and Professor of Marketing, Eastern Mediterranean UniversityBestätigte E-Mail-Adresse bei emu.edu.tr
Turgay AvciFaculty of Tourism, Eastern Mediterranean UniversityBestätigte E-Mail-Adresse bei emu.edu.tr
Nicholas AshillProfessor of MarketingBestätigte E-Mail-Adresse bei vuw.ac.nz
George D. DeitzThe University of Alabama at BirminghamBestätigte E-Mail-Adresse bei uab.edu
Subhash JhaAssociate Professor of Marketing, The University of MemphisBestätigte E-Mail-Adresse bei memphis.edu
Mohammad G. NejadAssociate Professor of Marketing, Fordham UniversityBestätigte E-Mail-Adresse bei fordham.edu
Carol C. Bienstock, Ph.D.Professor of Marketing, Radford University, Radford, VABestätigte E-Mail-Adresse bei radford.edu
T. Bettina CornwellProfessor of Marketing, University of OregonBestätigte E-Mail-Adresse bei uoregon.edu
Tejinder K BillingRowan UniversityBestätigte E-Mail-Adresse bei rowan.edu
Bryan LillyUniversity of Wisconsin OshkoshBestätigte E-Mail-Adresse bei uwosh.edu
Peter S DavisUniversity of North Carolina CharlotteBestätigte E-Mail-Adresse bei uncc.edu
G. Tomas M. HultMichigan State UniversityBestätigte E-Mail-Adresse bei msu.edu
Bruce KeillorYoungstown State UniversityBestätigte E-Mail-Adresse bei ysu.edu
Bodo B SchlegelmilchProfessor Emeritus; WU Vienna University of Economics and BusinessBestätigte E-Mail-Adresse bei wu.ac.at
Paula Danskin EnglisDana Professor of Management & Entrepreneurship, Berry CollegeBestätigte E-Mail-Adresse bei berry.edu
Robert C. ErffmeyerProfessor of Marketing, University of Wisconsin - Eau ClaireBestätigte E-Mail-Adresse bei uwec.edu
Joel E. CollierProfessor of Marketing, Mississippi State UniversityBestätigte E-Mail-Adresse bei business.msstate.edu
Molly RapertAssociate Professor of Marketing at the University of Arkansas, Sam M. Walton College of BusinessBestätigte E-Mail-Adresse bei walton.uark.edu
Balaji KrishnanVice-Provost, Global InitiativesBestätigte E-Mail-Adresse bei memphis.edu
Ben C. H. KuoProfessor of Clinical PsychologyBestätigte E-Mail-Adresse bei uwindsor.ca

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Emin Babakus

Professor of Marketing (emeritus), University of Memphis

Bestätigte E-Mail-Adresse bei memphis.edu - Startseite

Services marketing and management


Titel Nach Zitationen sortieren Nach Jahr sortieren Nach Titel sortieren	Zitiert von Zitiert von	Jahr
An empirical assessment of the SERVQUAL scale E Babakus, GW Boller Journal of Business research 24 (3), 253-268, 1992	4415	1992
Adapting the SERVQUAL scale to hospital services: an empirical investigation. E Babakus, WG Mangold Health services research 26 (6), 767, 1992	2823	1992
The effect of management commitment to service quality on employees' affective and performance outcomes E Babakus, U Yavas, OM Karatepe, T Avci Journal of the Academy of marketing Science 31 (3), 272-286, 2003	1102	2003
Measuring service quality of banks: Scale development and validation OM Karatepe, U Yavas, E Babakus Journal of retailing and consumer services 12 (5), 373-383, 2005	759	2005
The role of emotional exhaustion in sales force attitude and behavior relationships E Babakus, DW Cravens, M Johnston, WC Moncrief Journal of the Academy of Marketing Science 27 (1), 58-70, 1999	628	1999
The effects of social-and self-motives on the intentions to share positive and negative word of mouth A Alexandrov, B Lilly, E Babakus Journal of the Academy of Marketing Science 41, 531-546, 2013	594	2013
The role of customer orientation as a moderator of the job demand–burnout–performance relationship: A surface-level trait perspective E Babakus, U Yavas, NJ Ashill Journal of retailing 85 (4), 480-492, 2009	553	2009
The sensitivity of confirmatory maximum likelihood factor analysis to violations of measurement scale and distributional assumptions E Babakus, CE Ferguson Jr, KG Jöreskog Journal of Marketing research 24 (2), 222-228, 1987	551	1987
Linking perceived quality and customer satisfaction to store traffic and revenue growth E Babakus, CC Bienstock, JR Van Scotter Decision sciences 35 (4), 713-737, 2004	485	2004
Service Quality: the Front‐stage vs. the Back‐stagePerspective W Glynn Mangold, E Babakus Journal of Services Marketing 5 (4), 59-70, 1991	436	1991
Investigating the relationships among sales, management control, sales territory design, salesperson performance, and sales organization effectiveness E Babakus, DW Cravens, K Grant, TN Ingram, RW LaForge International Journal of Research in Marketing 13 (4), 345-363, 1996	422	1996
Service worker burnout and turnover intentions: Roles of person-job fit, servant leadership, and customer orientation E Babakus, U Yavas, NJ Ashill Services marketing quarterly 32 (1), 17-31, 2010	386	2010
Attitudinal and behavioral consequences of work‐family conflict and family‐work conflict: Does gender matter? U Yavas, E Babakus, OM Karatepe International journal of service industry management 19 (1), 7-31, 2008	370	2008
The effects of perceived management concern for frontline employees and customers on turnover intentions: moderating role of employment status A Alexandrov, E Babakus, U Yavas Journal of service research 9 (4), 356-371, 2007	352	2007
Examining the role of organizational variables in the salesperson job satisfaction model E Babakus, DW Cravens, M Johnston, WC Moncrief Journal of Personal Selling & Sales Management 16 (3), 33-46, 1996	340	1996
Cooperative strategy, knowledge intensity and export performance of small and medium sized enterprises A Haahti, V Madupu, U Yavas, E Babakus Journal of world business 40 (2), 124-138, 2005	276	2005
The effects of organizational and personal resources on stress, engagement, and job outcomes OM Karatepe, U Yavas, E Babakus, GD Deitz International Journal of Hospitality Management 74, 147-161, 2018	243	2018
Reactions to unethical consumer behavior across six countries E Babakus, T Bettina Cornwell, V Mitchell, B Schlegelmilch Journal of Consumer marketing 21 (4), 254-263, 2004	232	2004
The effects of job demands, job resources and intrinsic motivation on emotional exhaustion and turnover intentions: A study in the Turkish hotel industry E Babakus, U Yavas, OM Karatepe International Journal of Hospitality & Tourism Administration 9 (4), 384-404, 2008	230	2008
The influence of CEO gender on market orientation and performance in service small and medium‐sized service businesses PS Davis, E Babakus, PD Englis, T Pett Journal of Small Business Management 48 (4), 475-496, 2010	227	2010

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