prof dr balakrishnan parasuraman
prof dr balakrishnan parasuraman
Faculty of Entrep & Business Universiti Malaysia Kelantan (UMK) KOTA BAHRU
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Cited by
Cited by
Job satisfaction among secondary school teachers
MM Abdullah, J Uli, B Parasuraman
Jurnal Kemanusiaan 13, 2009
Adult participation in self-directed learning programs.
MM Abdullah, SF Koren, B Muniapan, B Parasuraman, B Rathakrishnan
International Education Studies 1 (3), 66-72, 2008
Malaysian industrial relations: A critical analysis
B Parasuraman
Prentice Hall/Pearson, 2004
Perceive value as a moderator on the relationship between service quality features and customer satisfaction
A Ismail, N Alli, MM Abdullah, B Parasuraman
International Journal of Business and Management 4 (2), 71-79, 2009
Effect of service quality and perceive value on customer satisfaction
A Ismail, MM Abdullah, B Parasuraman
International Journal of Management Perspectives 1 (3), 2009
Motivating factors associated with adult participation in distance learning program
MMB Abdullah, B Parasuraman, B Muniapan, S Koren, M Jones
Employment relations and the state in Malaysia
V Crinis, B Parasuraman
Journal of Industrial Relations 58 (2), 215-228, 2016
An examination of employee participation in the private sector: Malaysian case studies
B Parasuraman
The relationship of stress, alcoholism and sexual behavior with mental health among secondary school students: A study in Sabah, Malaysia
B Rathakrishnan, N Molugulu, B Parasuraman, K Narasappa
European Journal of Social Sciences 31 (3), 376-383, 2012
Joint Consultative Committee in the Malaysian Postal Industry
B Parasuraman, ML Jones
Employee participation in the private sector in Malaysia: The Applicability of Favourable Conjunctures Model
B Parasuraman, D Kelly, B Rathakrishnan
Asean Marketing Journal, 2013
Hubungan industri di Malaysia: pendekatan dan amalan
B Parasuraman
Dewan Bahasa dan Pustaka, 2006
The Link between Direct and Indirect Employee Participation at the Workplace: Evidence from Royal Dutch/Shell Group in the Netherlands
B Parasuraman
Communication and consultation in Malaysia: Impact of the 1975 Code of Conduct
B Parasuraman
Reworking, 431, 2005
Qualitative case study research in Africa and Asia: challenges and prospects
B Shareia, B Parasuraman, B Cantrick-Brooks
Employee involvement schemes practices in the private sector: case study from Sabah, East Malaysia
B Parasuraman
Manu: Journal of the Centre For The Promotion of Knowledge & Language …, 2002
Globalization and National Industrial Relations Systems: Theoretical Implications from the Singapore Case
ES Tan
Department of Sociology, National University of Singapore, Republic of Singapore, 2000
Analysing the relationship between unions and joint consultation committee: Case studies of malaysian and indonesian postal industries
B Parasuraman, A Satrya, B Rathakrishnan, B Muniapan
International Journal of Business and Society 10 (1), 41, 2009
Partnership as Union Strategy-Does it Work in Asia? Case Studies in Indonesia and Malaysia
A Satrya, B Parasuraman
Indian Journal of Industrial Relations, 589-619, 2007
Misconduct, domestic inquiry and rules of natural justice in the context of Malaysian employment relations
B Muniapan, B Parasuraman
Malayan Law Journal 6, cxlix-clxviii, 2007
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